Jiffy Lube Store Manager

About Atlantic Coast Enterprises

Atlantic Coast Enterprises (ACE) is a full-service lubrication, fluid, and automotive maintenance center. We offer our customers these services in the cleanest and most professional surroundings possible. Each day we strive to achieve our mission of creating customers for life through fast, friendly, clean, and professional service. We are dedicated to expanding and constantly moving on to new and different challenges. A few short years ago, we were recognized as the franchisee of the year within the Jiffy Lube nationwide network.

Everything at ACE is a team effort. We know that without our employees, we wouldn't be able to grow, improve, or create lifelong customers. This is why we offer competitive compensation, generous benefits as well as a supportive and collaborative environment. We encourage each and every employee to share their ideas with us.

About the role

In this management role at Jiffy Lube, you wear many hats including keeping our customers happy, our employees happy, and our day-to-day business running smoothly. You live our brand as you strive to achieve our mission: "Creating Customers for Life through Fast, Friendly, Clean and Professional Service". Leading by example, you set the tone and make your auto store an enjoyable place to be. You work together with your staff to develop and shape the future of our automotive business.

• Hire and train the right team members for the right roles.
• Provide constructive feedback, hold staff accountable, and encourage their leadership skills through coaching, opportunities, and resources.
• Grow the business by utilizing proven tools to promote guest satisfaction and profitability.
• Plan and track budget forecasting models.
• Take initiative to ask the right questions that lead to innovation, progress, and success.
• Build relationships with employees and customers alike.

Requirements

• At least 18 years old
• High school diploma or equivalent
• Valid driver's license
• Relevant sales and customer service experience
• Previous leadership experience a plus

Qualifications

• Self-motivated with excellent sales skills
• Ability to work well under pressure and delegate effectively
• Strong customer service focus
• Ability to resolve complex customer and employee issues in a timely manner
• Professional demeanor
• Excellent communication and interpersonal skills
• Organized and detail-oriented
• Passion for the automotive industry

Pay

Competitive salary with multiple bonus platforms up to $100,000 a year.

Benefits

• Paid vacation
• Comprehensive health care coverage
• Dental and vision insurance
• Basic life insurance
• Short-term and long-term disability
• Savings and retirement 401(k) program
• Bereavement leave
• Employee oil changes and discounts

Schedule

Shifts include a mix of day, evenings (up to 8 pm), and weekends.