Jewelry Consultant

About the role

Kay Jewelers is now hiring SEASONAL, PART-TIME, and FULL-TIME team members! Also apply for our NEW Concierge position for the holiday season.

Responsibilities

• Supports the creation of a Customer First culture in by taking ownership and control of the day to day customer traffic, line queue, and administrative duties of the store and to achieve and maintain the highest level of efficiency, safety, and security.
• Engage customers in conversation to understand their needs and desires.
• Presents merchandise and shares detailed information regarding features and benefits of products.
• Provides information regarding extended service plans and financing options.
• Maintains individual and team sales goals.

Requirements

• A desire to help our customers celebrate the special moments in their lives.
• Strong customer service, sales, retail and/or jewelry experience.
• Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays.
• A positive, customer-focused approach in delivering an exceptional customer experience.
• Strong communication and relational skills.

Qualifications

• Desire to help our customers celebrate the special moments in their lives.
• Strong customer service, sales, retail and/or jewelry experience.
• Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays.
• A positive, customer-focused approach in delivering an exceptional customer experience.
• Strong communication and relational skills.

Skills

• Customer service skills.
• Sales skills.
• Retail experience.
• Jewelry knowledge.

Benefits

• Base pay plus commission on sales.
• Medical, dental, vision and prescription insurance (full-time team members).
• 401(k).
• Paid Time Off (full-time and part-time team members).
• Paid holidays (full-time team members).
• Tuition reimbursement, including DCA courses based on position.
• Training — Associate Training System, Management Training System, District Manager in Training, career development and more.
• Merchandise discounts.
• Incentive trips and contests.

Pay

Base pay plus commission on sales.

Schedule

Mixed schedule with flexible availability to work during “peak” retail hours such as nights, weekends, and holidays.