Jennie Care Certified Medical Assistant / Medical Assistant - Part Time

Job Location: 10755 Eagle Way, Suite 100, Hopkinsville, Kentucky

Position Type: Full-Time/Regular

About the role

Provides patient care in an office setting under the supervision of the medical provider. Meets the communication needs of the patient/family and medical provider. Maintains and follows regulatory requirements and policies and procedures. Communicates with medical providers and staff about patient’s clinical condition.

Responsibilities

• Customer Services:
  • Welcoming patients and visitors.
  • Answering and referring inquiries within scope of practice.
• Telephone:
  • Answers telephone, processes calls, and documents appropriately within medical records.
  • Returns all messages in a timely manner.
  • Maintains communication between medical staff, administrative staff, and/or patient/families.
• Clinical Services:
  • Maintains and updates medical records.
  • Appointment Scheduling.
  • Facilitates medical requests, to include but not limited to, refill requests, work/school notes, and form completion.
  • Scans and uploads patient clinical documents into medical chart.
  • Processes and coordinates all medical provider orders to include but not limited to, diagnostic, referral, pharmaceutical, and surgical services.
  • Reviews daily provider schedule and ensures all supplies and medical records are ready for patient and provider encounters.
  • As directed by medical provider and within scope of practice, provides patient education.
• Environmental Services:
  • Ensures all equipment in exams and surgical rooms are clean and properly set up.
  • Contributes to the overall cleanliness and appearance of personal work space and department.
  • Monitors clinical supply levels in exam rooms and stock room and requests when needed.
  • Maintains all clinical equipment. Evaluates all equipment for damage or maintenance needs and reports when needed.

Requirements

• Minimum Education: Graduate of a medical assistant program
• Work Experience: Previous experience in medical practice is preferred
• Required License/Certification/Registration:
  • Basic Life Support Certification
  • Registered with American Medical Technologist or Certified with American Association of Medical Assistants (Preferred)

Skills

• Communication Excellence
• Knowledge and ability to work in accordance with accepted clinical standards
• Ability to work tactfully and effectively with patients, family members, other employees, and physicians
• Administering medications to include injections
• Collecting lab samples
• Wound care
• Word Processing/Computer
• Strong customer service
• Multi-tasking
• Time Management
• Organization
• Attention to Detail
• Professionalism/Positive Attitude
• Quality Focus
• Adaptability