JD Store Management - Ross Park, Pittsburgh, PA

About the Role

At JD Finish Line, we’re creating experiences, not just selling products. Our retail stores reflect our passion for innovation and customer service. We’re seeking dynamic managers to lead our team, drive excellence, and shape our store’s success.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback.
• Customer Experience: Address customer needs, resolve issues, and ensure high standards of service.
• Sales & Performance: Drive sales and profitability through merchandise management, promotional strategies, and achieving targets.
• Operational Excellence: Oversee inventory, visual merchandising, store maintenance, and compliance with policies and health & safety regulations.
• Financial Management: Manage budgets, control expenses, and analyze sales data to optimize performance.
• Marketing & Community Engagement: Implement local marketing initiatives and build community relationships to enhance brand presence.
• Innovation & Problem-Solving: Stay current with industry trends, identify improvement opportunities, and implement innovative solutions.
• Additional Duties: Take on additional projects and tasks as required.

Qualifications

• Experience: Proven retail management experience with a track record of achieving sales targets and leading teams.
• Leadership Skills: Strong communication, interpersonal, and organizational abilities.
• Customer-Centric: Passion for delivering outstanding service and creating memorable experiences.
• Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility: Willingness to work weekends, holidays, and flexible hours.
• Tech-Savvy: Proficiency in retail management software and basic computer applications.

Requirements

Assistant Store Manager:

• Open availability, including mornings, days, and nights.
• Minimum 5-day work week, averaging 44 hours (increased during peak periods).
• Weekend and holiday availability.

Supervisor:

• Availability for opening and closing shifts, including mornings, days, and nights.
• Minimum 5 days of availability, 30-hour work week.
• Weekend and holiday availability.

General:

• Punctuality and regular attendance.
• Reliable transportation.
• Clear English communication (spoken and written) and basic math skills.
• Ability to move within the company’s network for career growth.
• High School Diploma or GED; 2+ years’ retail leadership experience preferred.
• Must be at least 18 years old.

Physical Demands

• Prolonged standing (5–14 hours/day), especially during peak periods.
• Stooping, kneeling, reaching, and pulling to handle merchandise.
• Lifting 5–25 lbs regularly; occasionally heavier items.
• Climbing ladders or stairs for stocking/retrieving merchandise.
• Good vision, including color differentiation.
• Moderately noisy retail environment.

Benefits

• Competitive pay and comprehensive health benefits.
• Retirement plans and employee discounts.
• Career growth opportunities within a dynamic, fast-paced environment.
• Commitment to Diversity, Equity, & Inclusion initiatives.