Jannell Ford Collision Center Receptionist

Overview

We are dedicated to providing exceptional customer service and a seamless experience for every visitor and client. Our commitment is to ensure that each interaction reflects professionalism, friendliness, and efficiency, supporting our reputation as a trusted leader in the automotive industry.

Responsibilities

• Greet customers, visitors, and vendors with a warm, professional attitude, providing excellent customer service at all times
• Manage multi-line phone systems efficiently, directing calls accurately and courteously
• Handle appointment scheduling, calendar management, and follow-up communications for the collision center
• Maintain organized records through data entry, filing, and document proofreading to ensure accuracy and accessibility
• Aid with clerical tasks such as typing correspondence, managing office supplies, and supporting administrative functions
• Support office management activities by coordinating appointments and providing personal assistant support as needed

Requirements

• Proven experience in front desk or office management roles with strong organizational skills
• Excellent phone etiquette with experience handling multi-line phone systems
• Strong customer service skills with a friendly demeanor and professional communication style
• Previous clerical or administrative experience is highly desirable
• Ability to multitask efficiently while maintaining attention to detail in a fast-paced environment
• Knowledge of bookkeeping, filing systems, proofreading, and calendar management is a plus

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location

In person