Janitorial Area Manager - D4006

Job Details

The Area Manager has daily operational accountability for assigned customer-contracted service location(s). The position is responsible for directly supervising and coordinating work activities of the cleaning and maintenance teams, coaching and training team members, maximizing efficiency and consistency of custodial services, and assisting with cleaning duties.

• Recruits and hires qualified employees to meet Prestige Maintenance USA's/customer's/contract's expectations for service location and completes appropriate employee forms and ensures company policies and procedures have been discussed with all employees
• Responds to customer requests promptly, resolves customer complaints, builds strong relationships with all accounts and develops team for accountability; attends key contracted accounts meetings, stays abreast of current issues and looks for opportunities for growth
• Provides day-to-day leadership, supervision, development, training and coaching directly or indirectly to assigned workforce that mirrors the adopted mission and core values of Prestige Maintenance USA
• Projects a professional image of the company to promote its goals and objectives
• Safeguards the operational field staff adheres to company policy and administers company practices in a fair and equitable manner
• Controls and reviews expenses to ensure compliance with area-related labor budget allocations and projections, spot trends early on, and initiate corrective action steps to reverse negative trends
• Obtains approval from appropriately-designated management personnel for any and all area-related budget increase requests
• Reviews and processes payroll reports within 24 hours
• Performs daily standard administrative duties (e.g., approving employee time off requests, schedules changes and employee 90 day and annual evaluations)
• Affirms and documents administrative, technical and equipment training needs for specified custodial staff
• Covers shifts where needed

EXPECTATIONS FOR SATISFACTORY JOB PERFORMANCE

The Area Manager is responsible for developing long-term, high quality client relationships by taking a proactive approach to identify issues and mutually acceptable solutions supporting customer requirements and company objectives.

EDUCATION AND CERTIFICATIONS

A Business Administration degree or equivalent with emphasis on management, customer service, or operations training plus 3 – 5 years appropriate hands on experience in a similar or related role(s).

• Knowledge of janitorial industry
• Experience in facility services management
• Knowledge of wage, hour, and labor laws
• Labor & Supplies budgeting experience
• Microsoft Office applications experience (Word, Excel, PowerPoint & Outlook)

SKILLS

• Be organized, flexible, ability to multi-task and shift smoothly between numerous projects based on priority
• Ability to maintain confidential information
• Ability to solve problems and make decisions
• Knowledge of proper handling of hazardous materials and OSHA guidelines
• Microsoft Office applications experience (Word, Excel, PowerPoint & Outlook)

REQUIRED SKILLS

• Knowledge of janitorial industry
• Experience in facility services management
• Knowledge of wage, hour, and labor laws
• Labor & Supplies budgeting experience
• Microsoft Office applications experience (Word, Excel, PowerPoint & Outlook)
• Be organized, flexible, ability to multi-task and shift smoothly between numerous projects based on priority
• Ability to maintain confidential information
• Ability to solve problems and make decisions
• Knowledge of proper handling of hazardous materials and OSHA guidelines
• Microsoft Office applications experience (Word, Excel, PowerPoint & Outlook)

Additional Information / Benefits

• Wellness Program / Daily Pay Program
• Dental Insurance
• Vision Insurance
• Medical Insurance
• Life Insurance

Screenings Required

• Criminal Background Check
• Motor Vehicle
• Drug Screen

Shifts Available

• Day shift
• Weekend shift