Janitorial Area Manager
Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters.
About the role
The primary focus of an Area Manager will be to service the existing business, both operationally and financially, while maintaining relationships with existing customers and developing new business where possible. This person will oversee janitorial operations across multiple buildings, ensuring exceptional service quality and client satisfaction.
This leadership role involves managing site supervisors, coordinating staffing and training, conducting inspections, and implementing operational improvements.
Responsibilities
- Lead and supervise self-performing and sub-contractor cleaning teams
- Ensure compliance with company policies and quality standards
- Train staff on cleaning techniques and safety protocols
- Manage inventory, supplies, and equipment
- Handle emergency responses and resolve operational issues
- Support customer retention and develop new business opportunities
- Estimate workloads and coordinate bids for new sites
- Travel within assigned territory to oversee operations and quality control
Requirements
- Minimum of two (2) years’ industry experience (highly preferred)
- Ability to demonstrate expertise in the field’s concepts, practices, and procedures
- Working knowledge of MS Office Suite
- Planning ability to perform short- and long-range planning
- Excellent interpersonal, communication, and analytical skills
- Experience working with sub-contractor suppliers
- Ability to travel across multiple geographies
- Excellent project and program management skills
- Flexibility with hours and schedules
- Technical knowledge of all aspects of janitorial service delivery
- Ability to multi-task in a high-pressure, fast-paced environment
Benefits
- Medical, dental, life, and long-term disability (LTD) insurance
- 401K Savings Plan
Pay
USD $75,000.00/year
Schedule
Monday–Friday; some weekends may vary