Janitorial Area Manager

Able Facility Solutions is a trusted provider of tailored, flexible cleaning solutions for businesses in the Tri-State area for 40 years. We cater to a wide range of industries, including office buildings, retail storefronts, fitness centers, industrial centers, banks, schools, medical groups, auto dealerships, and residential apartments and condos. Our commitment is to deliver exceptional cleaning services that meet the unique needs of our clients.

About the role

We are looking for a Janitorial Area Manager to join our rapidly growing facilities services team and help lead our boots-on-the-ground teams. This is a field-based, 2nd shift role managing customer sites, frontline janitorial staff, and site supervisors across the North Jersey, Central Jersey, South Jersey, and Philadelphia regions. This role offers an opportunity to build a long-term career and grow with the company.

Responsibilities

• Manage day-to-day janitorial operations across a portfolio of client buildings, ensuring services are completed consistently, on schedule, within scope, and to company standards.
• Lead 2nd shift field operations, coach, schedule, and hold accountable site supervisors and frontline cleaning staff; support hiring, onboarding, training, and employee development.
• Responsible for overall service delivery; requiring day and evening visits across assigned client sites to assess cleanliness, staffing, and safety protocols.
• Identify deficiencies and recurring issues through documented quality inspections, and work with site teams to course correct and raise performance standards.
• Own client relationships for assigned accounts by maintaining regular communication, responding quickly to concerns, and following through on corrective actions.
• Solve problems in real time through timely responses to urgent issues, client call requests, and weekend support.
• Protect service quality and maintain account profitability through the management of site-level budgets, labor, supply, equipment, and overtime costs for assigned accounts.
• Responsible for assigning and coordinating shift coverage, call-offs, special projects, emergencies, and changing client needs, including occasional night and weekend support.
• Partner with Operations, HR, Sales, and Administrative teams on staffing, timekeeping, new account transitions, safety, compliance, and operational reporting.

Requirements

• Bilingual in English and Spanish (verbal and written).
• 3-5 years of operational leadership experience, preferably in janitorial, custodial, facilities management, or other multi-site service business.
• High school diploma or equivalent; post-secondary coursework or certifications in management or facility services are a plus.
• RBSM certification or willingness to pursue it is preferred.
• Ability and willingness to work a variable schedule that includes day and evening site visits, occasional weekends, and urgent operational needs to maintain visibility and ensure operational oversight.
• Reliable transportation, valid driver’s license, and proof of insurance.
• Hands-on leadership style with the willingness to support teams directly as needed rather than managing only from a desk.
• Strong client-facing communication, judgment, professionalism, follow-through, and the ability to remain calm and respectful under pressure.
• Comfort using a smartphone and mobile applications for communication and time tracking.
• Ability to lift up to 50 lbs and perform physical work for extended periods (standing, bending, carrying, moving supplies as required).

Benefits

• Salary: $60,000 - $65,000 annually.
• Bonus opportunity: Bonuses tied to upselling special projects and additional services.
• Car allowance: Mileage reimbursement ($0.76/mile) available for personal vehicle transportation.
• Company van access: Available for moving supplies between sites as needed.
• Paid time off: Company standard starting PTO; allotment increases with tenure.
• Retirement: 401(k) with 3% company match.
• Training & development: Hands-on operational training, technical development, and educational courses related to facilities services and management.
• Certification support: Reimbursement when obtaining RBSM certification (or recertification).
• Growth stage impact: Ground floor opportunity to help shape the team and company culture.

About Able Facilities Group

Able Facilities Group’s family of companies provides facility and cleaning services across corporate and office environments, education, healthcare, retail/commercial, industrial/manufacturing, hospitality, government/municipal buildings, and sports/entertainment venues. Our services include routine and scheduled cleaning, deep cleaning and disinfection, customized cleaning programs, window and surface cleaning, emergency and post-event cleaning, and floor care solutions.

The company’s values are straightforward: integrity builds trust; people and spaces deserve respect; service should be delivered with pride and humility; ownership is expected; teams win together; and the standard should always keep rising. We’re a growing organization integrating strong local operators under the Able Facilities Group umbrella while expanding rapidly through acquisitions.