Janitorial Area Manager

About the role

The Area Manager is responsible for overseeing janitorial operations across multiple client locations within the Long Island region. This role ensures consistent service delivery, strong client relationships, operational excellence, and compliance with safety and quality standards. The Area Manager serves as the primary point of contact for clients and onsite teams, providing leadership, support, and hands‑on oversight to ensure all contractual obligations are met. The candidate would need to have open availability.

Responsibilities

• Serve as the main point of contact for assigned client accounts, ensuring high levels of customer satisfaction.
• Conduct regular site visits to monitor performance, address concerns, and maintain strong client relationships.
• Partner with clients to understand service needs, resolve issues, and identify opportunities for improvement.
• Manage day‑to‑day janitorial operations across multiple sites, ensuring staffing, scheduling, and service delivery meet contract requirements.
• Perform routine quality inspections and safety audits to ensure compliance with company standards and regulatory requirements.
• Support hiring, onboarding, and training of frontline staff; provide coaching and performance feedback as needed.
• Ensure all employees follow safety procedures, proper use of equipment, and company policies.
• Oversee inventory levels for cleaning supplies, chemicals, and equipment at each site.
• Ensure timely ordering, distribution, and tracking of materials to support uninterrupted service delivery.
• Maintain awareness of site budgets, labor hours, and operational costs to ensure financial targets are met.
• Review and approve timesheets, schedules, and work orders.
• Assist with preparing cost estimates, proposals, and additional service quotes as needed.
• Monitor and manage work orders, ensuring timely completion and accurate billing.
• Travel daily between assigned sites within the Virginia region; reliable transportation required.
• Respond to urgent site needs, client requests, or operational issues as they arise.

Qualifications

• Previous experience in janitorial, facilities, or operations management preferred.
• Strong leadership skills with the ability to motivate and support frontline teams.
• Excellent communication and customer service skills.