Jacksonville Icemen Operations & Sales Internship Program 2026-2027

Jacksonville Icemen – Internship opportunity for the 2026–27 ECHL season, running from mid-September 2026 to April 2027 (or completion of playoffs).

About the Role

The internship program provides hands-on experience on game days and in the front office. Interns will work closely with all members of the Jacksonville Icemen Front Office to execute game-day operations, assist on office projects, and support community events with the sales team.

Responsibilities

• Attend all 36 home games throughout the season.
• Assist with setup, execution, and breakdown of all game-day operations.
• Support planning and execution of theme nights, promotions, giveaways, intermission entertainment, postgame activities, and fan engagement initiatives.
• Coordinate on-ice presentations, including anthem singers, color guards, ceremonial puck drops, and other game-day entertainment.
• Support Game Presentation staff and assist with production needs during games.
• Manage in-game activations, including the 50/50 Raffle, DASH auction tables, merchandise sales, and inventory.
• Provide exceptional customer service by assisting fans, supporting premium hospitality areas, and helping create a positive game-day experience.
• Assist with Season Ticket Member events, community appearances, promotional events, youth hockey initiatives, and mascot appearances as needed.
• Attend weekly office hours to gain experience in Ticket Sales, Marketing, Community Relations, Business Administration, and Event Operations.
• Assist with ticket sales support, administrative projects, and other departmental initiatives.
• Perform other duties and special projects as assigned.

Requirements

• Working toward a four-year college degree, graduate degree, or recent graduate in Marketing, Business Administration, or Sports Management.
• Housing and transportation in the Jacksonville area.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong organizational and oral/written communication skills.
• Proven ability to work independently and take ownership of projects.
• Strong professional attitude.
• Experience in the sports industry is preferred.
• Available to work every home game.

Ideal Candidate Attributes

• Customer-first mindset at games, in the office, and at events.
• Strong communication skills.
• Self-starter who takes initiative.
• Open mind and willingness to learn.
• Works with enthusiasm, dedication, and pride.
• Positive attitude and professional appearance.
• Strong ability to work well under pressure and in a fast-paced environment.

Compensation

This is an unpaid internship. School credit and hours may be available for qualifying interns.