Jacksonville Icemen Merchandise Internship

About the role

The Jacksonville Icemen Hockey Team is seeking a motivated and enthusiastic Merchandise Intern to assist with day-to-day operations of the team’s retail and merchandise efforts. This internship provides hands-on experience in sports retail management, inventory tracking, and ecommerce. Internship will run from August 2026 to May 2027.

Responsibilities

• Assist with the setup, operation, and breakdown of merchandise stands during home games and special events.
• Develop merchandising skills in both in-arena and retail store settings.
• Operate point-of-sale systems, process transactions, and provide excellent customer service during home games and retail store regular hours.
• Process inventory shipments including counting in merchandise, tagging products, and delivering product to appropriate sales locations within the building.
• Support online store operations including order fulfillment and customer inquiries.
• Assist in researching new merchandise trends and providing input on product selection.
• Participate in the development of retail marketing promotions both in-arena and online.
• Participate in scheduled merchandise team calls with Zawyer management.
• Perform other duties as assigned.

Qualifications

• Currently pursuing or recently graduated with a degree in Sports Management, Marketing, Retail, Business, or a related field.
• Strong organizational skills with keen attention to detail.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.
• Strong communication and interpersonal skills.
• Comfortable working in a fast-paced, team-oriented environment.
• Previous retail or customer service experience is preferred but not required.

Benefits

• Hands-on experience in a professional sports environment.
• Opportunity to build a portfolio in merchandising and retail operations.
• Networking opportunities within the sports industry.

Pay

This is a non-paid internship. If an intern needs school credit, they can receive hours.