J1- Management Trainee - (Assistant Food & Beverage Manager )

About the role

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Benefits

At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees. Our benefits include medical insurance with employer contribution, as well as vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting, along with paid time off. Plus, all employees, including part-time team members, enjoy exclusive discounts across our portfolio of hotels.

Qualifications

We are seeking a motivated Management Trainee to join our Food & Beverage team in an immersive 18-month training program designed to develop future hospitality leaders. This hands-on opportunity provides experience in restaurant operations, guest service, leadership, and financial management within a hotel environment.

Responsibilities

• Orientation/Onboarding (0,5 months): Receive an orientation to the company and the local community which includes learning about our company’s customers, culture, business strategies, etc.; learn about payroll schedules and payroll tax withholding; local training area, meet key contacts and other employees; receive computer training on company systems; receive an orientation to the local community including cultural centers, volunteer opportunities, local sporting events, and entertainment venues.
• Food & Beverage Asst Outlets Mgr Operations Skills Acquisition (2.5 months): Learn to analyze, develop and maintain quality standards, utilize a continuous improvement approach to ensure high quality, cost effective and customer focused operation; learn to manage the daily operations of the department and ensure adherence to standards; learn the operational functions consistent with the department’s strategic plan and vision for the division and the company; learn to maintain a high level of service by constantly training and coaching all staff; inspect and oversee the cleanliness and maintenance of all function space; coordinate with other department to ensure the highest level of product delivery.
• Food & Beverage Asst Outlets Mgr Management Skills Acquisition (3 months): Learn to analyze a team’s performance; set performance goals for team and individual team members; assist with the development and implementation of training and performance improvement plans; learn to communicate effectively with staff members and provide ongoing support and guidance; learn to hold team members accountable for their goals and responsibilities; train, coach and counsel staff members; learn to conduct performance reviews; learn to motivate team members; learn to select, train and retain team members; learn disciplinary actions and dismissal procedures.
• Food & Beverage Asst Outlets Mgr Financial Skills Acquisition (3 months): Learn to monitor the control of the labor and product costs; assist with the review of team member staffing levels and their assignments; learn to manage inventory; assist with daily and weekly forecasting, scheduling and staffing; learn payroll procedures, gratuity distribution methods, revenue reporting; learn various cost control methods; learn to make decisions that drive profits; assist in preparing financial reports; schedule staff so that proper coverage is maintained while keeping payroll costs in line; learn to understand revenue and expense tracking to ensure reporting accuracy.
• Food & Beverage Asst Outlets Mgr Skills Implementation Skills Acquisition (9 months): Learn to manage all aspects of the In Room Dining/Room Service operations team to deliver high level of guest satisfaction and superior services to guests. Monitor and test service skills of staff, retrain and reinforce all standards on food and quality and service details daily. Provide feedback and appraisals as necessary. Supervise the in-room service area to attract, retain, and motivate employees. Plan and conduct meetings for outlets on a monthly basis to ensure staff are correctly communicated with and that staff are consistently trained and well-motivated. Attend interdepartmental meetings to ensure good cross communication between departments. Ensure all staff are meeting all established standards of service through ongoing and recurrent training systems.

Skills

The ideal candidate should have Hospitality, Tourism, Business, or related education preferred. Strong communication and customer service skills, professional, organized, and eager to learn. Ability to work flexible schedules, including weekends and holidays.

Working Conditions

Regularly required to stand for long periods of time, walk, talk, and hear; frequently required to use hands to finger, handle, feel; frequently required to reach with hands and arms above head; frequently required to sit, balance, stoop, kneel and crouch. Requires manual dexterity sufficient to handle glasses, plates, silverware, etc. Requires normal range of hearing and vision. Must be able to lift at least 35 pounds and push, pull, and move equipment, supplies, etc., more than 75 pounds. Work Environment Entirety of property—exposure to direct sunlight, high humidity and/or steam, moisture; extremes of heat and cold, noise, grease, cleaning, and polishing agents; potentially slippery floors; and other environmental exposures. The work environment may involve varying conditions and circumstances with guests, staff, visitors, government agencies, etc.

Pay

$60,000

Schedule

N/A