J.P. Morgan Wealth Management - Vice President, Business Transformation Project Manager

Job responsibilities

• Drive the execution of a major change initiative in partnership with the Field, Product Solutions, Marketing, Communications, Service & Operations, Legal, Finance, and Technology
• Develop detailed current and target state operating model for business transformation and implementation roadmaps
• Leverage understanding of client and advisor wealth management processes (front, middle, and back offices), such as client relationship management, account opening, consolidated client reporting, enhanced performance and risk reporting
• Own multiple workstreams and / or end-to-end program implementation including assessment, planning, project management, execution and evaluation
• Think innovatively to analyze, design and prioritize alternative solutions
• Influence a cross-functional, diverse environment to change status quo
• Create and deliver compelling professional presentations for senior leadership
• Develop and train junior BTO team members
• Forge relationships and build a network throughout the firm

Required qualifications, capabilities, and skills

• Minimum of 6 years of experience in management or operational consulting and process improvement (mapping and assessment)
• Demonstrated experience with driving large scale, complex projects (planning, designing, documenting, communicating)
• High proficiency in leading program work streams and cross-functional working groups in a matrix organization
• Familiarity with end-to-end bank infrastructure, including advisors, client service, product, technology, operations and controls
• Outstanding communication and presentation skills
• Maintain a positive attitude and act as a team player while delivering on high priority, time sensitive initiatives

Preferred qualifications, capabilities, and skills

• Significant program management preferably in Wealth Management or financial services generally

About the Team

The Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.