J.P. Morgan Wealth Management - Vice President - Product Manager

Job Responsibilities

• Collaborate with a wide array of business, technology, marketing, legal, and compliance partners to continuously build, refine, and evolve the product roadmap.
• Develop and maintain clear documentation of the scope, business requirements, use cases, workflows, wireframes, and other materials as needed to support UX research, design, and development.
• Critically evaluate information gathered from multiple sources and ensure consistency; determine cross impacts; distinguish user requests from the underlying user needs.
• Analyze and synthesize key themes from product analytics, user experience research, market analysis, and company goals to guide product planning.
• Facilitate QA execution in partnership with relevant Technology and peer Product teams.
• Lead the UAT execution and Production validations to ensure the delivered solution ties back to the requirements.
• Support the data-guided approach to product development based on inputs such as web analytics, call center data, client feedback, etc.
• Support escalations and provide subject matter expertise into Production issues and incident resolution.
• Team up and work closely with peer product groups on major business initiatives requiring complex, multi-faceted solutions.

Required Qualifications, Capabilities, And Skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.