J.P. Morgan Wealth Management - Executive Director, Business Transformation Project Manager
Job Responsibilities
Drive the execution the of major change initiatives in partnership with the Field, Product Solutions, Marketing, Communications, Service and Operations, Legal, Finance, and Technology
Define and implement business solutions in the context of existing business operating models, products and platforms, and regulatory constraints that meet business objectives and timing constraints
Establish and manage robust governance to ensure ongoing leadership, efficient decision-making and partner engagement, as well as approvals via relevant committees
Define program structure, including discrete workstreams, and engage leads to agree on deliverables, build detailed execution plans and understand risks and dependencies
Lead subject matter experts and functional partners through project lifecycles and governance tollgates by leveraging approaches in process re-engineering, organizational design, program and change management, as well as internal and client communication or training
Create transparency around risks, gaps, and opportunities and report in a simple, compelling way
Manage and develop more junior staff, and participate in recruiting
Required Qualifications, Capabilities, And Skills
- Ability to translate complex business strategies into practical execution plans, leveraging experience driving large-scale transformation
- Deep experience leading end-to-end implementation projects including assessment, planning, current-state analysis, strategy and design, operating model definition
- Knowledge of the Wealth Management business, including client segments, operating models, and current trends
- Ability to foster strong partnerships across the organization, and lead meetings with senior stakeholders
- Track record for building and managing high performing teams
- Experience in strategic consulting, management consulting, or business transformation
- 10+ years of experience in project management
Preferred Qualifications, Capabilities, And Skills
- Maintain a positive attitude and act as team player while delivering on high priority, time sensitive initiatives
- Demonstrate personal initiative, ownership, and accountability
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.