ITS Technician

About the role

The ITS Technician installs, integrates, commissions, and maintains Intelligent Transportation Systems (ITS) field equipment including CCTV, radar/IVDS, DMS, communications cabinets, network switches, wireless/cellular equipment, and associated low‑voltage and fiber transport systems. The technician ensures devices communicate reliably with Transportation Management Centers (TMC/TOC), meet DOT/municipal specifications, and support system acceptance and operational uptime. This role spans construction, commissioning, and maintenance support within a live public safety environment.

Responsibilities

• Field Installation & Device Integration: Install and wire CCTV, radar/IVDS detection, DMS, lowering devices, cabinets, field switches, encoders/decoders, power supplies, and communications hardware; configure field switches, cellular modems, and wireless backhaul radios per IP addressing and network architecture; patch fiber and copper terminations (Cat5/6) within cabinets and field enclosures; align, aim, and commission cameras, radar, and device sensors; perform cabinet power‑up, device bring‑up, and verification testing.
• Networking & Communications: Assign and configure IP addresses, VLANs, and port settings; work with DOT/agency network teams or vendors to integrate field devices into monitoring and SCADA systems; troubleshoot L1–L3 failures including link down/LSP loss, duplex and speed mismatches, VLAN misconfigurations, routing issues, fiber/copper continuity, RF alignment issues, and modem provisioning impacts.
• Commissioning & Acceptance: Conduct device acceptance testing with DOT/municipal inspectors and TOC/NOC; coordinate with agency engineers during controller, VMS, CCTV, or sensor commissioning; document device operational status, signal strength, latency, link quality, and system integration steps.
• Maintenance & Troubleshooting: Respond to field service calls for device outages, communications faults, detection failures, and physical damage; use OTDR, fiber scope, power meter, laptop diagnostics, and SNMP tools; replace failed components (radar heads, encoders, switches, cameras, fuses, POE injectors, power supplies, etc.); support firmware updates, configuration changes, and device tuning.
• Traffic Safety & Work Zone Control: Interpret MUTCD lane‑closure requirements for installations and repairs; set up traffic control or coordinate closures with MOT crews/GCs; work safely in bucket trucks, lifts, ladders, and near live traffic.
• Documentation & Reporting: Record device install locations, cable IDs, splices, connectors, test results, and cabinet configurations; complete daily field reports and asset documentation for agency turnover; update as‑builts and device inventories for maintenance programs.

Requirements

• 1+ years of experience in ITS, low‑voltage, traffic signal, fiber, CCTV/security, or telecom fieldwork.
• Proficiency with basic IP networking (L1/L2/L3 concepts, IP addressing, VLAN).
• Ability to read and interpret ITS plans, risers, wiring diagrams, and network details.
• Low‑voltage troubleshooting skills using laptop and test equipment.
• Strong communication skills for interacting with DOT, general contractors, vendors, and inspectors.

Preferred qualifications

• Fiber splicing (fusion) & OTDR experience.
• CCTV aiming/focus & NVR/VMS integration.
• Radar/VDS commissioning.
• Wireless microwave/cellular alignment.
• SNMP monitoring systems (TOC/NOC integration).
• Certifications (preferred, not required):
  • IMSA Transportation Field Technician
  • CompTIA Network+ or equivalent networking baseline
  • Fiber certification (FOA/ETA or vendor‑specific)
  • OSHA 10/30
  • MOT/Flagger (MUTCD‑based)
  • First Aid/CPR
  • Bucket‑truck/aerial‑lift qualification
  • CDL (bonus)

Work environment

Outdoor field work in all weather conditions, including work in cabinet environments and elevated positions. Shifts may be day or night depending on lane‑closure windows. Travel within the region with occasional overnights; lifting up to 75 lb.

Benefits

• Health, Dental, and Vision Insurance (effective the 1st day of the month following hire)
• Basic Life Insurance & AD&D
• Health Care & Dependent Care Flexible Spending Account
• Short‑Term Disability – Long‑Term Disability
• 401(k) plan with matching
• Paid Vacation
• Paid Holidays