ITS Technician

Primary Responsibilities

• Install and wire CCTV, radar/IVDS detection, DMS, lowering devices, cabinets, field switches, encoders/decoders, power supplies, and comms hardware.
• Configure field switches, cellular modems, and wireless backhaul radios per IP addressing and network architecture provided.
• Patch fiber and copper terminations (Cat5/6) within cabinets and field enclosures.
• Align, aim, and commission cameras, radar, and device sensors to operational requirements.
• Patch fiber and copper terminations (Cat5/6) within cabinets and field enclosures.
• Perform cabinet power-up, device bring-up, and verification testing.

Networking & Communications

• Assign and configure IP addresses, VLANs, and port settings as required for device connectivity.
• Work with DOT/agency network teams or vendors to integrate field devices into monitoring and SCADA systems.
• Troubleshoot L1–L3 failures including: link down / LSP loss, duplex and speed mismatches, VLAN misconfigurations, routing issues, fiber/copper continuity, RF alignment issues, modem provisioning impacts.

Commissioning & Acceptance Support

• Device acceptance testing with DOT/municipal inspectors and TOC/NOC.
• Clock with agency engineers during controller, VMS, CCTV, or sensor commissioning.
• Document device operational status, signal strength, latency, link quality, and system integration steps.

Maintenance & Troubleshooting

• Respond to field service calls for device outages, comms faults, detection failures, and physical damage.
• Use OTDR, fiber scope, power meter, laptop diagnostics, and SNMP tools as applicable.
• Replace failed components (radar heads, encoders, switches, cameras, fuses, POE injectors, power supplies, etc.).
• Support firmware updates, configuration changes, and device tuning.

Traffic Safety & Work Zone Control

• Interpret MUTCD lane closure requirements for installations and repairs.
• Set up traffic control or coordinate closures with MOT crews/GCs as required.
• Work safely in bucket trucks, lifts, ladders, and near live traffic.

Documentation & Reporting

• Record device install locations, cable IDs, splices, connectors, test results, and cabinet configurations.
• Complete daily field reports and asset documentation for agency turnover.
• Update as-builts and device inventories as required for maintenance programs.

Required Skills & Experience

• 1+ years in ITS, low-voltage, traffic signal, fiber, CCTV/security, or telecom fieldwork.
• Proficiency with basic IP networking (L1/L2/L3 concepts, IP addressing, VLAN).
• Low-voltage troubleshooting with laptop and test equipment.
• Strong communication skills for interacting with DOT, GC, vendors, and inspectors.

Preferred Competencies

• Fiber splicing (fusion) & OTDR
• CCTV aiming/focus & NVR/VMS integration
• Radar/VDS commissioning
• Wireless microwave/cellular alignment
• SNMP monitoring systems (TOC/NOC integration)

Benefits

• Health, Dental, and Vision Insurance
• Basic Life Insurance & AD&D
• Health Care & Dependent Care Flexible Spending Account
• Short Term Disability – Long Term Disability
• 401(k) plan (with matching)
• Paid Vacation
• Paid Holidays