Jobs · Customer Service

Itinerary Coordinator

LJ Horizon Travels · United States · 2 mo ago
RemoteRemoteCustomer ServiceFull-time

This position is 100% remote and open to candidates throughout the United States.

About the role

Support travelers and internal teams with planning, reservations, itinerary coordination, customer communication, and accurate travel records.

Responsibilities

  • Assist customers with trip planning, reservations, confirmations, and itinerary details.
  • Review booking information for accuracy and communicate schedule or reservation changes.
  • Maintain organized traveler, reservation, and service records.
  • Coordinate with customers, internal teams, and travel suppliers to resolve routine issues.
  • Provide clear and professional support through approved remote communication channels.

Requirements

  • Strong written communication and dependable remote-work habits.
  • Ability to manage assigned work accurately and meet established deadlines.
  • Comfort using browser-based systems, spreadsheets, email, and collaboration tools.
  • High attention to detail, organization, and professional handling of information.

Skills

  • Travel Planning
  • Reservation Management
  • Customer Service
  • Booking Systems
  • Itinerary Planning
  • Customer Communication

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