Itinerary Coordinator
BiyaheKo.ph · United States · 4 days ago
RemoteRemoteCustomer Service$47k–$54k/yrFull-time
Location: United States — 100% Remote
Job Type: Full Time
About The Position
BiyaheKo PH is adding an Itinerary Coordinator to support its travel distribution, online booking, reservations, traveler support, supplier coordination, and agent-facing travel technology. In this position, you will book, confirm, modify, and document travel reservations accurately. This is a full-time, 100% remote role open to candidates throughout the United States.
Responsibilities
- Create reservations using approved booking, supplier, or travel-management systems.
- Verify traveler names, dates, routes, room or fare details, pricing, and required information before confirmation.
- Send confirmations, itinerary details, payment or deadline information, and relevant service instructions.
- Process approved changes, cancellations, rebookings, or schedule updates and document all changes.
- Coordinate routine reservation issues with suppliers, travelers, and internal travel teams.
- Maintain accurate booking notes, confirmation numbers, deadlines, and supporting travel records.
Requirements
- Strong attention to detail, customer communication, data-entry, and organization skills.
- Comfort using reservation, travel, CRM, email, spreadsheet, or supplier systems.
- Ability to verify names, dates, fares, room details, and booking restrictions accurately.
- Clear communication when explaining confirmations, changes, deadlines, or next steps.
- Reliable follow-through on open booking or supplier issues.
- A pre-employment background check is required.
Pay
Base salary: $46,500 - $54,000 per year