Itinerary Coordinator

About the Role

Fly My Group is hiring for the Itinerary Coordinator position. This is a 100% remote, full-time role open to candidates in the United States. The position supports group airfare planning, booking coordination, traveler support, ticketing, schedule changes, and group travel operations.

Responsibilities

• Coordinate Itinerary Coordinator work involving traveler requests, reservations, itinerary details, supplier information, or booking follow-up within group airfare planning, booking coordination, traveler support, ticketing, schedule changes, and group travel operations for Fly My Group.
• Maintain accurate confirmations, schedules, traveler notes, service records, and status information required for the Itinerary Coordinator workflow at Fly My Group.
• Research or verify options, availability, requirements, pricing inputs, or service details and document findings clearly for the Itinerary Coordinator role at Fly My Group.
• Communicate confirmations, changes, exceptions, and next steps professionally with travelers, suppliers, clients, or internal teams while performing Itinerary Coordinator work at Fly My Group.
• Resolve routine booking or service issues under documented procedures and escalate complex exceptions with a complete activity record for the Itinerary Coordinator function at Fly My Group.

Qualifications

• Demonstrated ability to perform Itinerary Coordinator work, or closely related training or experience, with reliable accuracy and follow-through for Fly My Group.
• Comfort using remote-work tools, web-based systems, spreadsheets, email, shared documents, and role-appropriate business software in the Itinerary Coordinator workflow at Fly My Group.
• Clear written and verbal communication skills, including the ability to document questions, decisions, status, and exceptions while performing Itinerary Coordinator work for Fly My Group.
• Strong attention to detail and the ability to manage deadlines, repetitive tasks, or multiple priorities without losing record quality in the Itinerary Coordinator role at Fly My Group.
• Authorization to work in the United States and the ability to maintain reliable internet access and a suitable private workspace for the Itinerary Coordinator position at Fly My Group.

Skills

• Travel Research
• Sales Support
• Guest Support
• Quality Assurance
• Booking Support
• Schedule Coordination

Pay

Base compensation: $43,000-$69,000 per year, depending on experience and demonstrated role alignment for the Itinerary Coordinator position at Fly My Group.

Schedule

Work arrangement: 100% remote within the United States for the Itinerary Coordinator position at Fly My Group. Employment type: Full Time.

Work Location: United States - 100% Remote