Item Processing Specialist I

About the role

Bank OZK, founded on a legacy of more than 120 years in banking, is a nationally recognized industry leader in financial services, combining exceptional service with innovative technologies to deliver smart solutions to clients across the country. The company invests in small businesses, fuels local economies, and changes skylines in major U.S. cities. Here, roles are not just filled—they foster greater careers, supported by an exceptional team and a comprehensive benefits package that includes generous PTO, 401(k) matching, health, dental, vision (and pet) insurance, and special perks and discounts.

Responsible for performing the daily item processing of all paper-based transactions and processing courier and bank mail work as directed.

Responsibilities

• Performs the daily item processing of all paper-based transactions.
• Processes courier and bank mail work as directed.
• Captures all Operations Center proof work.
• Keys and balances all proof work generated and received through any remote source capture unit.
• Sorts mail.

Requirements

• High school diploma or equivalent.
• One (1) year of experience with computers, including Microsoft Word and Excel.
• Ability to work extended hours as needed.

Skills

• Computer skills.
• Ability to use a 10‑key calculator.
• Excellent customer service skills.
• Ability to work well in a fast‑paced environment.
• Ability to work well under pressure and with deadlines.
• Ability to adapt to repeated interruptions.
• Knowledge of administrative and clerical procedures.
• Ability to work without close supervision.
• Knowledge of bank policies and procedures.

Benefits

• Generous PTO.
• 401(k) matching.
• Health, dental, vision (and pet) insurance.
• Special perks and discounts.