ITAD Operations Coordinator (Temp-to-Perm)

About the role

PlanITROI is seeking a reliable, highly organized, and execution-driven ITAD Operations Coordinator to join our growing Center of Excellence team. This role is an integral part of our mission to build the world's greatest IT asset disposition and refurbishment operation.

Responsibilities

• Inspect and verify inbound and outbound shipping orders to ensure accuracy and compliance with PlanITROI's operational standards.
• Inspect and process donation orders, validating unit condition, grading, and documentation in alignment with established quality guidelines.
• Conduct random quality control inspections across all departments to identify discrepancies, enforce process adherence, and uphold production standards.
• Locate and reconcile lost or missing units by investigating system records and coordinating with the appropriate departments to resolve inventory discrepancies promptly.
• Support cycle counts as needed, assisting with physical inventory verification and ensuring accurate reconciliation between system data and on-hand assets.
• Maintain a clean, organized, and safe work environment at all times.
• Follow company policies, safety standards, and quality procedures.
• Perform other duties as assigned to support production goals.

Qualifications

• Relevant education, training, or hands-on experience in information technology, computer auditing, quality control or computer repair.
• Proficiency in computer hardware and software, including BIOS configuration and upgrade utilities.
• Experience in configuring, maintaining, and upgrading PC workstations and peripherals.
• Ability to clearly explain technical and non-technical concepts both verbally and in writing.
• Experience working in Microsoft Excel.
• Exceptional attention to detail and accuracy.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Ability to lift up to 50 lbs. and stand/walk for extended periods.

Pay

The expected salary range for this position is $17.00 - $18.00 per hour. Upon conversion, PlanITROI offers a comprehensive benefits package, including health insurance, a 401(k) with company match, paid time off, and more.