IT Operations Manager

About the role

Reporting directly to the Sr Director, CIO, the IT Operations Manager is a strategic and operational leader responsible for designing, securing, and maintaining the company’s core technology landscape.

Responsibilities

• Provide day to day leadership of IT Infrastructure team including prioritizing work, managing vendor relationships, change management, incident management, and problem solving.
• Serve as the primary contact for internal and external customers, including the coordination of activities supporting the company’s technology strategies and projects.
• Provide a high level of technical expertise in development and support of existing and future technology strategies for technology projects in support of business initiatives.
• Led and participated in the system development lifecycle, including, but not limited to, the development of business requirements, analysis, design, development, documentation, implementation, testing, and debugging.
• Oversee design, installation and maintenance of physical and cloud-based networks, storage, and servers, while ensuring high system reliability and strict cyber-security standards.
• Manage help desk team to ensure prompt, reliable, friendly service and support.
• Aid the CIO in aligning the IT technology roadmap with organization goals, delivering key projects on-time and under budget.
• Develop, implement and maintain infrastructure technology documentation standards and benchmarks for performance monitoring.
• Continually monitor X-Rite’s network security and keep all necessary parties informed of potential liabilities.

  Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or related field. Equivalent work experience is accepted.
  • 5+ years of related experience in systems administration, network engineering, or related IT roles.
  • Deep understanding of enterprise networks, virtualization, cloud platforms (AWS/Azure/GCP), Microsoft, Cybersecurity protocols, BCP, FinOps, Artificial Intelligence (AI) required.
  • Certifications a plus; ie: IT service operations, cloud architectures, advanced networking, strategic governance, Information Technology Library (ITIL), Cisco Certified Network Professional (CCNP), Project Management Professional (PMP) and AWS/Microsoft cloud certification.
  • Previous people management experience in an IT and manufacturing environment.

    Qualifications

    • Experience in managing and maintaining IT infrastructure.
    • Knowledge of cloud platforms (AWS/Azure/GCP).
    • Understanding of cybersecurity protocols and BCP.
    • Experience with AI and FinOps.
    • Experience in project management and system development lifecycle.
    • Experience in managing and supporting IT teams.
    • Experience in aligning IT technology roadmap with organizational goals.
    • Experience in developing and implementing infrastructure technology documentation standards and benchmarks for performance monitoring.
    • Experience in monitoring network security and keeping parties informed of potential liabilities.

      Skills

      • Technical expertise in systems administration, network engineering, and IT roles.
      • Strong leadership and management skills.
      • Ability to develop and implement infrastructure technology documentation standards and benchmarks for performance monitoring.
      • Experience in aligning IT technology roadmap with organizational goals.
      • Experience in managing and supporting IT teams.
      • Experience in monitoring network security and keeping parties informed of potential liabilities.
      • Experience in project management and system development lifecycle.
      • Experience in cloud platforms (AWS/Azure/GCP).

        Benefits

        At X-Rite Pantone, we offer:

        • 14 Paid holidays and a permissive paid time off policy emphasizing flexibility and trust.
        • Ongoing investment in your career through dedicated training, on-the-job development, and coaching.
        • Total rewards that support your success at work and beyond, including comprehensive health benefits, a 401(k) savings plan with employer match, and associate wellbeing programming with rewards.
        • The company is part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods.
        • We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
        • Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.
        • The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
        • US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation.
        • You will not be penalized for redacting or removing this information.
        • Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
        • We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.
        • Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
        • The EEO posters are available here.
        • We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
        • Please contact us at applyassistance@veralto.com to request accommodation.
        • Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings.
        • All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies.
        • No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.