IT Training & Communications Specialist

About the role

Works under the direction of an assigned manager to develop and implement a communications strategy for the IT Division. Facilitates the creation and distribution of divisional information using multiple social media channels including Twitter and Facebook.

Responsibilities

• Drafts content including newsletters, memos, press releases, and other materials for senior leadership.
• Assists with the creation of training materials such as Quick Reference Guides (QRGs) for IT systems, applications, and knowledge base articles.
• Fosters relationships with advocates and key persons.
• Assists with the creation of PowerPoint slide decks for upper management.
• Facilitates electronic file management including SharePoint sites and Microsoft OneDrive.
• Proofreads and edits written material.
• Creates and manipulates graphic material.
• Performs additional functions (essential or otherwise) as assigned.

Qualifications

• Bachelor’s degree in Communications, Marketing, Journalism, or a closely related field and four (4) years of professional experience in communications, training, or education; or any combination of experience and training that enables performance of essential job functions.
• Working experience with Microsoft Office Suite and Microsoft Active Directory is required.
• Experience in corporate, technical, or government communications and project management is preferred.

Pay

$64,207.78 - $93,100.80

Typical Physical Demands

• Must be able to communicate effectively both verbally and in writing.
• Requires the ability to operate a computer and all basic office equipment.

Typical Working Conditions

Work is performed in an office environment with regular contact with staff and management.