Communications Training Specialist

Essential Duties/Responsibilities

• Create and edit training guides from content provided by subject matter experts.
• Write, edit, and disseminate communications to end users and stakeholders.
• Affiliate in developing training and training material for systems of record.
• Facilitate webinars by monitoring chat, sharing document links, and troubleshooting access issues.
• Affiliate with adult learners in physical classroom trainings.
• Affiliate with equipment set up and testing activities for classroom trainings.
• Affiliate with administrative tasks associated with training registration.
• Monitor group mailboxes and respond to stakeholder questions.
• Work with subject matter experts and engage in independent research to develop subject matter knowledge relevant to assigned projects and curricula.

Requirements

• Excellent attention to detail.
• Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner.
• Professional demeanor.
• Excellent computer skills, including familiarity with Microsoft365 suite and Jira.
• Ability to manage multiple assignments simultaneously, while maintaining attention to detail.
• Ability to learn new information quickly and independently.
• Ability to meet deadlines, adapt to changing requirements, and work under pressure.