IT Technician 1 (31471)

Provide technical support to practice offices, CBO, and physicians.

Responsibilities

• Maintains, analyzes, troubleshoots and repairs computer systems, hardware and computer peripherals.
• Documents, maintains, upgrades or replaces hardware and software systems.
• Supports and maintains user account information including rights, security and system groups.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Familiar with standard concepts, practices and procedures within a particular field.
• Relies on limited experience and judgment to plan and accomplish goals.
• Ability to multi-task.
• Works under general supervision; typically reports to a project leader or manager.
• A certain degree of creativity and latitude is required.
• Required certification in A+, with additional certification required in at least one of the following: Network+, Security+, MCP, CCENT, or VCP.
• Basic understanding of VMWare is preferred.
• Must be able to travel to offices within and outside of DFW Metroplex.
• Must be able to lift up to 50 pounds including carrying this amount of weight up flights of stairs.

Qualifications

• Associates Degree or equivalent and 1-4 years of experience in the IT or related field.
• 1-4 years of IT, or related field, experience.
• For Level I Status: Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision. Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.

Skills

• Excellent communication skills, both written and verbal.
• Proficient technical (computer) skills.
• Ability to multi-task and prioritize.
• Self-motivated with initiative.
• Strong sense of ethics.