IT Technical Analyst
About the role
The Indiana Department of Health (IDOH) seeks an Application Systems Analyst/Programmer – Intermediate to support cutting-edge technologies across Microsoft 365, Marketing Cloud, REDCap, and Squiz Matrix while driving smarter, more efficient digital solutions for agency teams. Additionally, this role serves as a key Audio/Visual Support Specialist, ensuring seamless live events and hybrid meetings.
Responsibilities
- Conduct thorough research, fact-finding, and analysis of user needs and problems required to develop and maintain information systems of moderate complexity.
- Assist in analyzing business processes and workflows to determine how applications can be optimized to meet organizational goals.
- Prepare project feasibility studies.
- Prepare user requirements, functional design, physical design, and other relevant system design components.
- Formulate system scope, project cost, time estimates, and human resource and equipment requirements for implementation of new application software or enhancements to existing application software systems.
- Aid in coordinating tasks, managing timelines, and ensuring project deliverables are met.
- Provide technical support for application systems, including diagnosing and resolving issues.
- Design, code, and debug new application software programs and/or make enhancements to existing application software programs of all levels.
- Test and troubleshoot system interfaces to ensure smooth data flow between applications.
- Provide complete documentation for new or modified information systems and/or application software programs.
- Mentor and provide guidance and training to new and lower level staff.
- Monitor completed application software systems to ensure proper execution and performance.
Requirements
- Working knowledge of new systems design techniques, information technology equipment, operation and capabilities.
- Advanced knowledge of information systems design principles.
- Specialized knowledge of application development software languages.
- Thorough knowledge of policies, standards, procedures, and techniques used for application development.
Qualifications
- Advanced knowledge of both system and business applications and competent to work on most phases of applications systems analysis and programming activities of those systems.
- Ability to perform problem solving and analytical analysis.
- Effectively communicate both orally and in writing.
Skills
Individuals in this role should minimally be able to articulate or demonstrate the following:
- Working knowledge of new systems design techniques, information technology equipment, operation and capabilities.
- Advanced knowledge of information systems design principles.
- Specialized knowledge of application development software languages.
- Thorough knowledge of policies, standards, procedures, and techniques used for application development.
Benefits
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans.
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards.
- Health savings account, which includes bi-weekly state contribution.
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match.
- Two (2) fully-funded pension plan options.
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers.
- Up to 15 hours of paid community service leave.
- Covered vacation, personal, and sick leave time off.
- 12 paid holidays, 14 on election years.
- Education Reimbursement Program.
- Group life insurance.
- Free Parking for most positions.
- Free LinkedIn Learning access.
Pay
The salary for this position traditionally starts at $61,022.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.
Schedule
This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work.