IT Tech Lead - Senior PACS Administrator

About the Role

Serves as the primary subject matter expert within their respective Information Technology team, with deep knowledge of the applications and technology that their team is responsible for. Collaborates with business analysts, architects, vendor partners, and other teams across the IT organization to deliver complex applications and services. Provides technical expertise by enforcing the vision of the application or service architecture and safeguarding the integrity and security of the application environment in collaboration and partnership with architects and other tech leads. Leads code or design reviews, analyzes results, and makes recommendations to deliver quality products. Project work may include application development, API tooling, and system design to enable external applications with database secure access to RDBMS or NoSQL, and related tasks.

Responsibilities

• Collaboration (15%) – Works with architects, Business Analysts, Product Owners, and peers providing technical expertise by enforcing the vision of the application architecture and safeguarding the integrity of the application environment. Reviews and provides input into architectural designs and requirements.
• Functional Subject Matter Expertise (15%) – Functions as a subject matter expert and advocate for the software applications supported.
• Technical Expertise (30%) –
  • Serves as the deep technical expert for the applications supported by the team.
  • Supports cross-team technical collaboration.
  • Identifies risks and designs contingency plans.
  • Analyzes existing operations and evaluates options for improvements.
  • Conducts security audits to identify areas of improvement.
  • Guides teams through technical issues and challenges.
  • Assists with designing governance, quality assurance, and standards activities to ensure technology architecture compliance.
  • Leads technology change to deliver business outcomes while leveraging subject matter experts from other technical areas.
  • Oversees or consults on technology implementation and modification activities, particularly for new or shared solutions.
  • Creates and delivers production-ready IT services that can be easily leveraged by agile teams.
  • Adapts to new and emerging technology; oversees proof-of-concepts (PoCs).
  • Provides detailed designs, reviews implementation by developers, ensures quality, and enforces best practices such as automated unit tests, integration tests, and continuous integration.
• Technical Documentation – Creates, reviews, and approves technical documentation for applications supported.
• Technology Strategy – Leads the development of technology strategy and roadmap within a given area of specialty, including design, documentation, communication, and implementation of new or existing standards for infrastructure technologies while remaining current on industry trends.
• Vendor Management (10%) – Works with third-party vendors to validate technical aspects, assess feasibility concerns, and develop reporting metrics, dashboards, and status reporting to drive outcomes and meet expectations for quality and performance.
• Operations (30%) –
  • Works with internal customers and third-party vendors to communicate, coordinate, manage expectations, approve, and assist with operational processes such as crisis management, support escalation, change management, release management, capacity management, and other ITIL processes.
  • Researches and analyzes plans, justifies, schedules, and coordinates the implementation and maintenance of administrative, operational, and financial initiatives, including TCO, optimization, and efficiency.
• As a High Reliability Organization (HRO), responsibilities require focus on safety, quality, and efficiency in performing job duties.

Requirements

• Bachelor's Degree in Computer and Information Science, or equivalent (7-10 years) of experience.
• Field of Study/Experience: Computer Science, Information Systems, Mathematics, or Engineering.
• Total Years of Experience: 5+ years with a bachelor’s degree or 12–15 years without a bachelor’s across the software development life cycle.
• Expertise in at least one technology stack designing, developing, testing, and/or delivering complex software (e.g., Java, .NET, iOS, Android, Python).
• Excellent debugging, troubleshooting, and analytical skills.
• Ability to lead code/design reviews and facilitate daily/weekly meetings.
• Ability to facilitate quick and efficient technology resolutions for team members.
• Collaborate with Architects and Managers to develop Metrics & KPIs.
• Analyze data and generate detailed reports focusing on relevant development metrics and KPIs.
• Identify technical risks and form contingency plans as soon as possible.
• Provide root cause analysis for production defects and minimize defect leakage into production.
• Own the quality of the delivered product, ensuring automation where possible with well-documented code development.

Specialized Knowledge

• Knowledge of coding standards and tools/techniques to enforce software quality (e.g., Static code analysis, Quality Gates).
• Understanding of information principles and processes.
• Understanding of financial implications of design decisions and driving informed decisions.
• Understanding of system development life cycle methodologies (e.g., waterfall, spiral, agile software development, rapid prototyping, incremental, synchronize and stabilize, DevOps).
• Demonstrated ability to troubleshoot problems in multi-tiered applications, including SAAS and on-premises.
• Solid understanding of design patterns.
• Ability to work with the team to identify performance bottlenecks and optimize application performance.

Desired Attributes

• Adaptable to new technology.
• Forward-thinking, with the ability to be strategic when evaluating future technologies.
• Possesses a continuous-learner mindset.
• Ability to estimate the financial impact of technology alternatives.
• Ability to quickly comprehend the functions and capabilities of existing, new, and emerging technologies that enable and drive new business designs and models.
• Demonstrated ability to work well with others and be respected as a leader.

Schedule

Day shift. Scheduled weekly hours: 40.