IT Tech

About the role

Legends Global, a leader in privately managed public assembly facilities, is seeking an Information Systems Technician (IT Tech) at Pinnacle Bank Arena.

Responsibilities

• Assist with repair/inventory of all network equipment including PCs & laptops/peripherals/servers/switches
• Provide help desk support for Windows versions, MS Office versions, Outlook365 and a variety of other programs
• Provide assistance in Windows Server 2016/2019/2022/2025 management
• Work with IT/AV related software/hardware such as VITEC EZTV Signage Director Software, DMPs, and 300+ TVs
• Work with PBA WiFi networks (200+ AP software/hardware)
• Work with scoreboard/ribbon board Daktronics/Analog Way Software/Hardware
• Work with Musco Sports Lighting and Sound Software/Hardware, along with AV Managers as needed
• Update and maintain Allo VoIP phone systems
• Work extended and/or irregular hours including nights, holidays, and weekends, as needed
• Maintain an attitude of “do whatever it takes”

Requirements

• Demonstrable proper knowledge and technique in the use and maintenance of Desktop and Laptop computers
• Demonstrable proper knowledge and technique in the use of Microsoft Windows Software, Microsoft Office Products, Basic Routing and Networking (Cisco), Basic Server Maintenance and Cabling
• Cisco Managed Switch Programming a plus
• Demonstrable proper knowledge and use of all procedures, techniques, machines, materials, equipment and tools used in technical construction and maintenance
• Possess knowledge and experience in industry terminology, event-related services, facility capabilities and technical requirements for the types of events anticipated at the facility
• Possess an understanding of facility’s electrical, mechanical and other systems
• Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment
• Read and comprehend blueprints, drawings and other related materials
• Follow oral and written instructions and communicate effectively with others in both oral and written form
• Meet physical demands of job, which entail climbing, lifting and carrying
• Be licensed and insured to operate a motor vehicle in the United States
• Remain flexible and adjust to situations as they occur

Skills

• Knowledge and experience in industry terminology, event-related services, facility capabilities and technical requirements for the types of events anticipated at the facility
• Understanding of facility’s electrical, mechanical and other systems
• Effective communication skills
• Physical stamina to meet job demands