IT Systems Support Engineer
Bluegrass Stream · Bloomington, MN · 2 days ago
On-siteInformation TechnologyFull-time
Role: Provide Tier 1 helpdesk and technical support to users across multiple locations. Responsibilities Troubleshoot hardware, software, mobile devices, and network issues.Manage user accounts, backups, antivirus software, and phone systems.Document technical procedures and support processes. Qualifications & Skills Strong troubleshooting skills for hardware and software problems.Experience with user account management and backup procedures.Knowledge of antivirus and phone system management.Excellent documentation skills and technical support mindset.