IT & Systems Manager

Position Summary

The IT & Systems Manager leads the technology function across the Denver Cold Family of Companies. Reporting directly to the CFO, the IT & Systems Manager will oversee day-to-day IT support, administer key business systems, coordinate technology vendors, lead software and systems projects, and identify practical ways to improve efficiency through technology.

Responsibilities

• Manage day-to-day IT support directly and through the managed IT provider when appropriate.
• Deploy, configure, maintain, and troubleshoot company technology equipment.
• Support employee technology onboarding and offboarding.
• Maintain technology documentation, equipment records, software licensing information, and IT standards.
• Travel between company facilities as needed.
• Support and administer company software platforms across warehousing, transportation, accounting, HR, and other business functions.
• Lead technology and systems projects from planning through implementation.
• Serve as the primary internal point of contact for technology vendors and software providers.

Qualifications & Experience

• 3+ years of experience in IT, Information Systems, Systems Administration, Business Systems, Technology Operations, or a related role.
• Associate's or bachelor's degree in Information Technology, Information Systems, Computer Science, or a related field, or equivalent experience preferred.
• Experience in logistics, warehousing, transportation, or similar operational environments preferred.
• Experience supporting Windows environments, Microsoft 365, general business technology, and end users.
• Strong troubleshooting, project management, organization, prioritization, communication, and customer service skills.
• Familiarity with APIs, EDI, SQL, scripting, Power Automate, Make, Zapier, or similar integration and automation technologies preferred.