IT Support Technician

UNCLASSIFIED POSITION

Qualifications

• Completion of course work equivalent to the academic requirements of a Bachelor’s degree in engineering, architecture, construction management, business or public administration, or a related field; and
• Seven (7) years experience in architectural design, project or construction management, or related area, including three (3) years supervisory experience; or
• A year-for-year interchange of defined education and/or experience equal to the minimum number of years required.

Licensing Requirements

• Valid State of Georgia Driver’s License or proof of mobility equivalent may be requested.
• License issued as a Professional Engineer or Architect is preferred.

Responsibilities

• Perform interpretive duties related to overseeing the Building Construction Division within the Department of General Services.
• Establish and implement program goals and objectives, manage assigned staff, oversee the completion of construction work requests, and develop and administer assigned divisional budget.
• Administer divisional functions and operations, including planning, budgeting, staffing, and accomplishing divisional goals and objectives.
• Manage assigned staff, including establishing workloads, prioritizing work assignments, evaluating employee performance, resolving staff conflicts, interpreting and enforcing policies and procedures, and administering disciplinary action as required.
• Develop and implement divisional operating policies, procedures, strategies, goals, and objectives.
• Implement and administer capital improvement and energy programs for the assigned division.
• Direct the review of facility studies and planning efforts to ensure compliance with established regulations.
• Oversee various facility construction projects, including mechanical, electrical, and structural projects.
• Ensure the completion of construction project requests.
• Approve the selection of service contractors and supply vendors for facility construction activities.
• Evaluate proposed technical solutions to facility system failures or system upgrades.
• Ensure compliance of pending and completed construction projects with Federal, state, and local mandates, including the Americans with Disabilities Act (ADA), Clean Air Act, and Clean Water Act.
• Coordinate facility construction projects with the Director, General Services, assigned staff, Department Heads, and Appointing Authorities to ensure work requests are justified and completed.

Knowledge and Skills

• Principles and practices of management and supervision.
• Principles and practices of budget development and administration.
• Facility structural systems (i.e., mechanical, electrical, structural).
• Principles and practices of basic procurement and contracting.
• Principles and practices of engineering and construction.
• Principles and practices of architectural design.
• Facility work order systems.
• Principles and practices of project management.
• Federal, state, and local laws, rules, and regulations governing area of assignment.
• Personal computers and related software.
• Effective customer service techniques.

• Managing and supervising assigned staff.
• Developing and managing budgets.
• Organizing and prioritizing work.
• Managing facility maintenance systems (i.e., mechanical, electrical, structural).
• Operating personal computers, including spreadsheet, database, word processing, and presentation software.
• Developing and implementing goals, objectives, policies, and procedures.
• Providing effective customer service.
• Resolving problems.
• Establishing and maintaining effective working relationships with other County personnel, officials, and the general public.
• Communication and interpersonal techniques as applied to interaction with coworkers, supervisor, the general public, etc., sufficient to exchange or convey information and to receive work direction.

Benefits

• Health programs that include HMO and PPO medical options.
• Dental and vision benefits.
• Long-term disability and Employee Assistance Programs.
• Life Insurance with the ability to purchase supplemental amounts and dependent coverage.
• 401A retirement plan and choice of Deferred Compensation plans.
• Time off: 13 holidays per year, vacation leave, sick leave, bereavement leave, emergency leave, military leave, court leave, family medical leave (FMLA), and parental leave.
• Purchase of MARTA cards.
• Various payroll deductions, such as credit unions and savings bonds.