IT Support Specialist (EITSAB)

About the role

Provide comprehensive IT support to ensure smooth operations across all departments. Troubleshoot hardware and software issues, assist with network setup and maintenance, and manage user accounts.

Responsibilities

• Troubleshoot and resolve complex technical issues related to hardware and software.
• Assist with the installation and configuration of new equipment and systems.
• Maintain and optimize company networks, including firewalls and security protocols.
• Manage user accounts and permissions, ensuring data security and compliance.
• Collaborate with cross-functional teams to improve overall system efficiency and user satisfaction.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum 2 years of relevant IT support experience.
• Strong problem-solving skills and ability to work independently and as part of a team.
• Proficient in Windows/Linux operating systems, networking, and troubleshooting tools.
• Excellent communication and interpersonal skills.

Qualifications

• Experience with Microsoft Office Suite and other productivity tools.
• Knowledge of cloud-based services and virtualization technologies.
• Ability to prioritize tasks and manage multiple projects simultaneously.

Skills

• Technical proficiency in IT support and troubleshooting.
• Strong organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to work in a fast-paced environment.

Benefits

• Competitive salary package.
• Incentive bonuses based on performance.
• Vacation and sick leave.
• Paid holidays.
• Health insurance coverage.

Pay

• $50,000 - $60,000 annually.

Schedule

• Full-time position.
• Monday through Friday, 9:00 AM - 5:00 PM.