IT Support Specialist

Duties And Responsibilities

• Manage virtual (VMWare) and physical IT infrastructure environment.
• Sets up and maintain client software and hardware.
• Grants and maintains security access rights in Active Directory environment.
• Data backup and replication, including vSphere Site Recovery.
• Provides support for the local network, including VLAN management, firewall (including HA) management and support.
• IPSec VPN partner communication and management.
• Supports Active Directory environment.
• Maintains virus and WSUS centralized server environments.
• Supports demanding shop floor network and associated devices responsible for Just-In-Sequence delivery to customer.
• Supports and configures MES and OPC servers for shop floor production systems.
• Maintains and backs up the company's internal servers.
• Maintains and keeps the company's telecommunication systems running with minimal downtime.
• Supports of desktops, laptops and servers.
• Affords support to service, support and product development teams with IT related questions pertaining to outside networks.
• Evaluates new hardware and software to meet company requirements.
• Maintains inventory of internal licenses and tracks compliance.
• Performs other related duties as assigned by management.

Qualifications

• Associate's Degree (AA) or equivalent from a two-year college or technical school in IT related field; comparable experience in a manufacturing environment.
• Computer skills required: Contract Management Systems; Development Software; Human Resource Systems; Inventory Software; Microsoft Office Suite; Payroll Systems; Project Management Software).
• Experience in SAP implementation/operation
• Bilingual in English and Korean preferred
• Comprehensive understanding and application of business process management
• Desktop and network support in a manufacturing related environment

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

• Associate's Degree (AA) or equivalent from a two-year college or technical school in IT related field; comparable experience in a manufacturing environment.
• Computer skills required: Contract Management Systems; Development Software; Human Resource Systems; Inventory Software; Microsoft Office Suite; Payroll Systems; Project Management Software).
• Experience in SAP implementation/operation
• Bilingual in English and Korean preferred
• Comprehensive understanding and application of business process management
• Desktop and network support in a manufacturing related environment