IT Support Engineer
Responsibilities
Hands‑on Mac desktop support with limited Windows exposure
Paperwork and peripheral troubleshooting
Supporting walk‑up, Slack, Teams, and email-based IT requests
Aiding with onboarding/offboarding and device provisioning
Serving as a point of contact for internal pilot initiatives, including setup and configuration of AI-enabled devices
Communicating clearly and effectively with technical and non‑technical users across all levels of the organization
Current Environment & Tools
- Macos-focused desktop environments
- Microsoft Outlook and Teams
- Google Drive (file sharing and limited user administration)
- Okta, Jira, Slack
- Intune / MDM tools
- Nice to have: Exposure to basic scripting or automation (Python or Bash)
Startup or Pilot-Driven IT Environments
Skills
- Mac
- OKTA
- JAMF
Additional Skills & Qualifications
- Onsite 5 days a week. 9:30am - 5:30pm can be flexible for the right candidate.
- Supporting primarily MacOS environments with limited Windows exposure; broader OS familiarity is a plus but not required.
- Always room for automation and scripting in the role, Python & Bash.
- Experience Level: Entry Level
Job Type & Location
This is a Contract position based out of San Francisco, CA.
Pay And Benefits
The pay range for this position is $45.00 - $50.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership.
About TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI)
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.