IT Support Engineer, Associate

Job Summary

About the role

Purdue University is seeking an Associate IT Support Engineer to join a collaborative team supporting the technology environments that enable teaching, learning, and research.

Responsibilities

• Contribute to the development, installation, coordination, and maintenance of enterprise-level Windows, macOS, and Linux systems, software, and system management tools.
• Work as part of an integrated team to help ensure reliable and secure computing environments aligned with Purdue’s instructional mission.

Requirements

• Education and Experience Required:
• Bachelor’s degree
• A minimum of six (6) months of professional experience in one or more of the following areas required:
• Windows, MacOS, or Linux systems administration
• Hardware maintenance of advanced computer, peripherals, and networking systems required
• Equivalent combinations of education and experience will be considered

Qualifications

• Knowledge of one or more of the following is required; familiarity of the rest is desired: Windows, Mac OS, or Linux
• Familiarity with software redistribution techniques (i.e. SCCM/CM, Puppet, etc.) desired
• Ability to:
• work with a wide variety of computer hardware, software, operating systems, peripherals, etc.
• work with a wide variety of faculty, staff, and students in a multitude of environments like instruction, administration, and research
• troubleshoot a variety of environments

Skills

• Knowledge of one or more of the following is required; familiarity of the rest is desired: Windows, Mac OS, or Linux
• Familiarity with software redistribution techniques (i.e. SCCM/CM, Puppet, etc.) desired
• Ability to:
• work with a wide variety of computer hardware, software, operating systems, peripherals, etc.
• work with a wide variety of faculty, staff, and students in a multitude of environments like instruction, administration, and research
• troubleshoot a variety of environments

Benefits

• Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days

Pay

• Pay Band S060
• Job Code #20003457

Schedule

• Exempt (Not Eligible for Overtime)

Additional Information

• Purdue University will not sponsor employment authorization for this position
• A background check will be required for employment in this position