Associate IT Support Engineer
About The Role
Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation.
Work with chip-design and software teams driving DensityAI's AI accelerator program from first silicon through scale-out.
What you'll do
- Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation
- Use and develop AI-assisted tool flows to accelerate support workflows and self-service
What we're looking for
- Strong fundamentals in macOS, Windows, and Linux endpoint support
- 1+ years of IT support, helpdesk, or sysadmin experience (internships count)
- Hands-on with identity providers (Entra ID, Okta, Google Workspace, or equivalent) and SSO / MFA flows
- Comfort with shell scripting, basic networking, and command-line troubleshooting
- (Optional) Endpoint management (Intune, Jamf), Ansible / scripting automation, helpdesk-ticketing tooling, or experience supporting an engineering team
Pay
Final offers depend on level, location, and skills relevant to the role. Additional compensation: equity grant per company guidelines; medical / dental / vision; 401(k); standard PTO.
Benefits
Visa Sponsorship
DensityAI sponsors qualified candidates for H-1B, O-1, TN, E-3, and other employment-based visas, and we welcome applicants on F-1 OPT and STEM-OPT.
We comply with the California CROWN Act and provide reasonable accommodations on request.
Schedule
Full compensation packages are based on candidate experience and relevant certifications.
Benefits
California pay range $90,000 - $140,000 USD