IT Support

Job Summary

The IT Administrator is responsible for managing and supporting IT infrastructure for Air Force Research Laboratory (AFRL) space technology programs, including servers, networks, software applications, and cloud computing architectures. This role focuses on ground system IT infrastructure, Mission Operations Center systems, classified and unclassified networks, and hardware/software-in-the-loop testing environments supporting missions ranging from CubeSats to ESPA-class satellites.

Key Responsibilities

• Systems & Infrastructure Administration
• Network Administration & Connectivity
• Cybersecurity & Accreditation
• User Support & Asset Management
• Projects, Documentation & Collaboration

Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field
• Experience: 3-10 years of experience in IT administration or a related role
• Clearance: Secret, TS/SCI

Required Skills

• Certifications: CompTIA Security+, CompTIA Network+
• Strong knowledge of IT system administration for Windows and Linux environments
• Proficiency in network protocols and hardware (routers, switches, firewalls)
• Experience with classified network administration (SIPR, JWICS, or similar)
• Understanding of cybersecurity principles and DoD security requirements
• Knowledge of virtualization technologies (VMware, Hyper-V, or similar)
• Familiarity with cloud services (AWS, Azure, or similar)
• Experience with IT security tools and best practices
• Knowledge of backup and disaster recovery solutions
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and in team-oriented environments
• Detail-oriented with strong organizational skills
• Ability to support 24/7 operations during critical mission phases

Preferred Skills

• Experience with Mission Operations Center IT infrastructure
• Prior experience supporting AFRL, DoD laboratories, or Air Force space programs
• Knowledge of DoD risk management frameworks (RMF) and cybersecurity requirements
• Familiarity with hardware/software-in-the-loop testing environments
• Experience with AWS GovCloud, Azure Government, or other government cloud platforms
• Experience with software-defined networking (SDN) and network automation
• Familiarity with containerization (Docker, Kubernetes) and DevOps practices
• Experience with ground station networks and satellite communications infrastructure
• Understanding of space networking technologies and protocols
• Experience with monitoring and logging tools (Splunk, ELK Stack, or similar)
• Familiarity with configuration management tools (Ansible, Puppet, Chef)
• Experience with scripting languages (PowerShell, Python, Bash)
• Prior experience supporting 24/7 operations centers

Physical Requirements

• Ability to lift and carry equipment weighing up to 50 lbs.
• Ability to perform tasks such as connecting cables, installing hardware, and setting up workstations
• Standing, sitting, and bending for extended periods

Work Schedule

This is a full-time position, typically working 40 hours per week. Overtime may be required depending on operational needs.

Infinity Benefits

• Great Company Culture
• Health Benefits: 100% Company Paid monthly Medical and Dental premiums for you AND your family
• Prepare for the Future: 401(k) company contribution, with free professional financial planning advisors
• Rest and Relaxation: Three weeks' Vacation – and we offer an annual company reward trip after one year of employment
• Health and Wellness: We offer 48 hours of sick leave, in addition to your Vacation, as well as Flex-Spending options (Medical and Dependent Care)
• Education and Professional Training Reimbursement: We support our employees career aspirations and growth through our Education Reimbursement Program!
• Profit Sharing Plan: All eligible employees receive an annual payout based on our Profit-Sharing Plan.

EEO including disability/vet

To learn more about our company and benefits, please visit: Infinity Careers