IT Support

About the Role

Bechtel is seeking motivated, hands-on, collaborative innovators to join high-performing teams delivering complex EPC heavy civil projects, specifically hydro power generation. This role involves providing hardware, software, and automation support for personnel on a large, complex project in Arizona. The successful candidate will set up and support a project network, laptops, mobile devices, and software.

Project Overview

Projects include hydro power generation with scopes such as roadway development, significant structures (dams, spillways, tunnel waterways), inlet/outlet structures, hydromechanical equipment, mechanical and electrical systems, and site facilities and buildings.

Responsibilities

• Provides IT operational/technical support on the project.
• Works with the Project IT Lead to establish IT requirements to support project execution.
• Implements and supports IT hardware deployments, network infrastructure systems, and software, adhering to Project IT procedures, standards, and security requirements.
• Coordinates with project disciplines to evaluate new software, upgrades, enhancements, and security patches.
• Leads requirements reviews with functions and other business stakeholders.
• Provides metrics for IT governance compliance.
• Provides input and updates to the Project Automation Plan, Disaster Prevention and Recovery Plan, Software Portfolio, application and data integration schematics, and project IT handover and closeout plan.
• Manages the project file server, Microsoft Teams, and SharePoint site.
• Deploys Teams voice endpoints and supports conferences and meetings.
• Develops moderately complex IT reports, dashboards, and automates workflows.
• Provides input to technical scopes of work for contractors.
• Recommends process improvement solutions.
• Develops IT support guides and user training.
• Procures and manages IT assets using tools such as ServiceNow.
• Plans, tracks, and completes IT scheduled activities.

Requirements

• Bachelor’s degree (or international equivalent) and a minimum of 5-8 years of relevant experience, or 9-12 years of relevant work experience in lieu of a degree.
• Experience with Microsoft Fundamentals courses related to Azure, M365, Teams, and SharePoint administration is desirable.
• Worked on large EPC/Civil Infrastructure projects, preferably in North America.
• Ability to identify, track, escalate, and resolve problems using basic techniques and methods of troubleshooting end-user problems.
• Excellent SharePoint / Teams / Teams Voice / Office 365 skills.
• Experience writing IT scope of work documents.
• Knowledge of software and integration architecture for document management, project controls, Autodesk suite, workflows, and dashboards.

Skills

• Excellent English oral and written communication skills, with the ability to document technical reports and processes.
• Excellent presentation skills.
• Self-motivated with the ability to influence others.
• Excellent customer relationship skills.
• Strong time management skills.

Benefits

Bechtel offers robust benefits to ensure employees thrive, including career advancement, cultural programs, and time to recharge. Benefits are designed to build a legacy of sustainable growth.