IT Support Admin

Responsible for end-user support and provisioning, installation, configuration, and maintenance of end-user systems hardware and software, as well as related infrastructure adhering to organizational standards. This individual will be part of a technical team that serves the entire organization, as well as external resources. Primary responsibilities are to support and maintain end-user facing systems such as Active Directory, networking devices, desktops, laptops, and all related hardware and software.

Responsibilities

• Provide daily support of end-users and related technologies
• Maintain appropriate service levels through completion of service requests from the service desk
• Review open service requests and assist other team members as necessary
• Create, change, and delete Active Directory accounts and groups as requested
• Repair and recover from hardware or software failures; communicate with impacted departments and IT leaders
• Deploy, service, and maintain new end-user equipment
• Support new integrations and migrations
• Ensure end-user equipment is updated according to the update policy
• Maintain equipment inventory and organization
• Participate in the initiation, design, planning, and implementation of new technologies and systems
• Build, set up, install, and configure technologies as required

Skills

• Support
• Windows
• Troubleshooting
• Customer service

Pay

The pay range for this position is $25.00 – $28.00/hr. Individual compensation offered within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan with pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Pacific, MO. The role is fully onsite.

Application Deadline

This position is anticipated to close on Oct 26, 2026.