IT Solutions Engineer – AI, Automation & Cloud

We need to output HTML fragment with sections: About the role (maybe from description), Responsibilities (What You’ll Do), Requirements (Required Skills and Experience), Preferred Skills and Experience (maybe under Qualifications or Skills), Benefits (list from Who We Are), Pay (salary range), Schedule (maybe flexible work schedules). Also include any other sections like Qualifications? The instructions: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only if posting has real specific content. We have content for About the role (intro paragraph), Responsibilities (What You’ll Do), Requirements (Required Skills and Experience), Preferred Skills and Experience (maybe under Skills or Qualifications), Benefits (list from Who We Are), Pay (salary range), Schedule (flexible work schedules and telework options). Also maybe Qualifications could be combined with Requirements? But we can have Requirements and Skills separate. Let's decide: Use sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay, Schedule. Ensure we don't repeat job title. No Job ID. Remove boilerplate: clearance line maybe keep? It's part of requirements? It says Clearance: US Citizenship Required; ability to obtain a government clearance if required. That's a requirement; we can include in Requirements paragraph. Also remove EEO etc. Remove navigation, legal, duplicated lines. Also remove "Who We Are" maybe we keep benefits from that. Also remove "Equal Opportunity Employer" etc. Remove "Dev Technology Group operates in the following states:" maybe not needed for benefits; but could be part of location? Not required. We'll keep benefits list. We need to preserve ALL substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can format them into lists/paragraphs. Let's extract content: About the role: first paragraph after clearance? Actually the posting: "IT Solutions Engineer – AI, Automation & Cloud, #1111Clearance: US Citizenship Required; ability to obtain a government clearance if required. We are looking for an IT Solutions Engineer who wants to do more than keep systems running. This role is for someone who can help reinvent internal IT by building practical automations, improving employee experiences, and using AI-assisted, spec-driven development to turn business needs into reliable solutions. Our environment spans both Microsoft and AWS in real production use. We are Microsoft-heavy across Microsoft 365, Teams, SharePoint, Entra ID, Intune, Defender, Power Platform, Copilot, and Azure services, while also running multiple production systems, applications, and cloud services in AWS. The successful candidate needs to move comfortably between at least these two clouds and choose the right platform, tool, or service for the problem at hand. This is a hands-on role for someone who likes solving messy problems, learning quickly, documenting what they build, and delivering tools people actually use. You will support core IT operations, but the bigger opportunity is to identify friction in the business and build secure, maintainable solutions that reduce manual effort and help people work better." That's About the role. Responsibilities (What You’ll Do): list bullet points: - Build useful internal tools, automations, workflows, scripts, and lightweight applications that improve how employees work. - Use spec-driven development practices to clarify the problem, define expected behavior, document assumptions, and deliver maintainable solutions. - Use AI tools responsibly to accelerate research, solution design, development, troubleshooting, documentation, and iteration. - Improve and extend our Microsoft 365 environment, especially Teams, SharePoint, Entra ID, Intune, Defender, Power Platform, Copilot, and related services. - Work interchangeably across Microsoft/Azure and AWS environments, including production systems, applications, APIs, source control, CI/CD, infrastructure automation, monitoring, identity, and security controls. - Partner with business users to understand pain points, prioritize high-value opportunities, and deliver solutions people will actually adopt. - Help keep IT operations secure, reliable, documented, and aligned with compliance needs such as CMMC, ISO 27001, and ISO 20000. Requirements (Required Skills and Experience): list: - Minimum of a Bachelor's and 3+ years of hands-on experience supporting Microsoft 365, endpoint management, identity, collaboration tools, or modern IT operations. - Experience building automations, workflows, scripts, integrations, internal tools, or low-code solutions. - Comfort moving between Microsoft/Azure and AWS environments, with the judgment to understand where each platform fits and how to support production workloads responsibly. - Ability to turn ambiguous requests into clear specifications, working prototypes, tested solutions, and practical documentation. - Responsible use of AI-assisted tools for research, development, troubleshooting, documentation, and continuous learning. - Strong troubleshooting, communication, documentation, and user empathy. - Familiarity with security, access control, least privilege, audit evidence, and compliance-conscious operations. Also include clearance: US Citizenship Required; ability to obtain a government clearance if required. Could be part of Requirements. Preferred Skills and Experience: list: - Power Platform, Microsoft Graph, PowerShell, Python, JavaScript, REST APIs, or similar development experience. - Amazon Kiro, Microsoft Copilot, GitHub Copilot, ChatGPT, Copilot Studio, Azure AI, OpenAI-based tools, or AI-powered internal assistants. - Hands-on experience with AWS services such as IAM, Lambda, S3, CloudWatch, CloudFormation, ECS, API Gateway, or related production operations; familiarity with AWS GovCloud and Microsoft GCC High; plus common Infrastructure as Code tools. - GitHub, GitLab, source control, CI/CD, DevOps practices, or repeatable deployment approaches. - Government contracting, CMMC Level 2, ISO 27001, ISO 20000, NIST SP 800-171, or other regulated/security-conscious environments. You Might Be a Fit If: could be part of About the role or maybe a separate section but not required. We could incorporate into About the role or maybe a "Fit" subsection but not required headings. Since we only need sections when there is real content, we could add a "Fit" section but not in the list of allowed headings? The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could put "You Might Be a Fit If" under About the role or Skills. Probably incorporate into About the role. Why This Role Matters: could be part of About the role. Who We Are: benefits list. Benefits: from Who We Are: - Generous and flexible time-off policy - Flexible work schedules and telework options, including remote work availability for eligible projects - Career development opportunities including a mentorship program, technical and management training through Dev University, hands-on learning through DevLab, tuition reimbursement, and paid training opportunities - Industry-leading benefits including a choice of two health plans that include dental and vision, flexible spending account, commuter benefits, life insurance, and more - 401K matching with a 5% matching contribution - Regular team and company social events including our annual party, happy hours, fitness challenges, and more - A focus on community engagement including company wide support activities, employer match for donations, and time off for volunteer efforts Pay: The estimated salary range for this position is $65,600-$120,000. This salary range is not a guarantee of compensation. The offered salary will be based on factors including relevant experience, geographic location, internal equity, and applicable contractual requirements. *Compensation may fall outside this range when appropriate. Schedule: Flexible work schedules and telework options, including remote work availability for eligible projects (already in benefits). Could also be separate schedule section: maybe mention flexible work schedules and telework options. We need to avoid duplication. Benefits already includes flexible work schedules. So schedule section could be redundant. But we could still have Schedule section referencing flexible work schedules and telework options. However we must not repeat info? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. It doesn't forbid duplication but better to avoid. We could put schedule info under Benefits and not have separate Schedule section. But the instruction says include a section ONLY when the posting has real, specific content for it. It does not require us to have all possible sections. So we can omit Schedule if we covered it in Benefits. However the user example list includes Schedule as possible heading; we can omit if not needed. But we have schedule info; we could still include a Schedule section with that info, but then Benefits would also have it causing duplication. To avoid duplication, we could put schedule info under Schedule and not repeat in Benefits. But Benefits also includes other items; we could keep Benefits without schedule. Let's see: Benefits list includes "Flexible work schedules and telework options, including remote work availability for eligible projects". If we move that to Schedule, we should remove from Benefits to avoid duplication. However the instruction says preserve ALL substantive information; we can move it, not duplicate. So we can have Benefits section without that line, and Schedule section with that line. That preserves all info. Thus: Benefits: - Generous and flexible time-off policy - Career development opportunities including a mentorship program, technical and management training through Dev University, hands-on learning through DevLab, tuition reimbursement, and paid training opportunities - Industry-leading benefits including a choice of two health plans that include dental and vision, flexible spending account, commuter benefits, life insurance, and more - 401K matching with a 5% matching contribution - Regular team and company social events including our annual party, happy hours, fitness challenges, and more - A focus on community engagement including company wide support activities, employer match for donations, and time off for volunteer efforts Schedule: - Flexible work schedules and telework options, including remote work availability for eligible projects Pay: as given. Now About the role: include the introductory paragraph plus maybe "Why This Role Matters" and "You Might Be a Fit If". We'll combine them into About the role section as prose paragraphs. Let's craft About the role: We are looking for an IT Solutions Engineer who wants to do more than keep systems running. This role is for someone who can help reinvent internal IT by building practical automations, improving employee experiences, and using AI-assisted, spec-driven development to turn business needs into reliable solutions. Our environment spans both Microsoft and AWS in real production use. We are Microsoft-heavy across Microsoft 365, Teams, SharePoint, Entra ID, Intune, Defender, Power Platform, Copilot, and Azure services, while also running multiple production systems, applications, and cloud services in AWS. The successful candidate needs to move comfortably between at least these two clouds and choose the right platform, tool, or service for the problem at hand. This is a hands-on role for someone who likes solving messy problems, learning quickly, documenting what they build, and delivering tools people actually use. You will support core IT operations, but the bigger opportunity is to identify friction in the business and build secure, maintainable solutions that reduce manual effort and help people work better. Why This Role Matters: Internal technology should make work easier, not harder. This role helps us get more leverage from Microsoft 365, Azure, AWS, AI, automation, and other platforms so IT can become a more proactive engineering partner to the business. You Might Be a Fit If: You see a manual process and immediately start thinking about how to improve it. You are comfortable supporting systems, but you also want to build things, simplify things, and help people work better. You are curious, practical, and self-directed. You can learn an unfamiliar environment, talk with users, write down what good looks like, build a solution, test it, document it, and keep improving it. You are excited by AI because it changes how technical work gets done, but you also understand that internal solutions must be secure, reliable, supportable, and aligned with company policies. Also include clearance: US Citizenship Required; ability to obtain a government clearance if required. Could be added as a sentence. Now Respons