IT Senior Systems Engineer

Key Responsibilities

• Provide advanced troubleshooting and root cause analysis for system and network issues.
• Ensure the integrity and security of data, systems, and backups in alignment with industry best practices and compliance requirements.
• Collaborate with cross-functional teams to assess project needs and recommend optimal solutions.
• Develop and maintain comprehensive documentation for system configurations, procedures, and change management processes.
• Monitor system performance and proactively identify potential issues or opportunities for optimization.
• Mentor and support IT staff, fostering their professional growth.
• Stay abreast of emerging technologies and propose recommendations for adoption where beneficial.
• Document system upgrade and troubleshooting procedures, design, implement, and maintain disaster recovery and high availability solutions to meet the company's 24/7/365 operational needs.
• Travel to client sites as required to provide expert support.
• Perform additional duties as assigned by Information and Technology Management.
• Occasional evening and/or weekend work for maintenance or emergency support.

Qualifications

• Degree in Information Technology or Computer Science with a minimum of 7+ years of experience as a System Engineer, or 10 years of related experience
• Extensive experience in developing and implementing computer systems and networks
• Understanding of network architecture and security principles
• Familiarity with database design and management (SQL)
• Knowledge of IT governance and compliance frameworks
• Proficiency in DNS, SMTP, IIS, SQL Server, and Active Directory
• Proficiency with Windows 2019, Windows 11, and VMware ESX
• Experience with High Availability configurations, including SQL Mirroring, SQL Clustering, Always-On Failover Clustering, and Always-On Availability Groups
• Experience in conducting research on technology, trends, standards, and products
• Solid understanding of information processing fundamentals and best practices
• Strong communication and interpersonal skills for cross-functional teamwork
• Above-average analytical, conceptual, and troubleshooting abilities
• Excellent written and verbal communication skills
• Analytical thinking with the ability to troubleshoot complex, multi-layered systems
• Solid understanding of information processing fundamentals and best practices
• Detail-oriented and process-driven approach to systems management
• Ability to prioritize and execute tasks under extreme pressure
• Ability to manage multiple tasks in a fast-paced manufacturing environment