IT Senior Application Analyst - HRIS
About the role
This is a hybrid role based in our Richmond, VA HQ. Mon / Fri are remote; Tues / Wed / Thurs are core in-office collaboration days.
Responsibilities
- Shape the HR applications roadmap
- Contribute to the IT and Business Applications roadmap, aligning technology improvements with business needs
- Participate as a key contributor on system enhancements and projects from concept through implementation
- Partner with HR and IT teams to assess, prioritize, and deliver continuous improvement initiatives
- Deliver reliable Workday support
- Oversee the team managing incidents and service requests for Workday
- Ensure system operations meet business needs while adhering to Indivior policies and SOPs
- Review incident metrics to identify trends and improvement opportunities
- Support administration, payroll, and controls
- Support payroll processes across Workday and ADP
- Execute IT and Sarbanes Oxley (SOX) controls
- Build and maintain the Workday intranet page with clear, engaging content
- Support Workday release management activities
- Lead application and vendor management
- Provide subject matter expertise across design, build, and run phases
- Avoid service levels are met and issues are escalated appropriately
- Strengthen governance and documentation
- Mature IT documentation for clarity, consistency, and compliance
- Review and approve IT governance and procedure documentation
- Build trusted partnerships
- Meet regularly with HR stakeholders to gather feedback and identify improvement opportunities
- Empower HR and business users through increased self-service and best practices
- Support end users and super users through guidance and training
- Projects and team leadership
- Support HR application roadmap planning and delivery
- Translate business requirements into functional and technical solutions
- Address risks, issues, and decisions in a timely manner
- Collaborate across teams and geographies to deliver a high-quality user experience
Requirements
- Bachelor’s degree in Human Resources, Business, or Information Technology
- Industry experience in Pharmaceuticals or Life Sciences
- Experience with Windows, MS Office, Workday, ServiceNow, and SuccessFactors
- Working knowledge of Workday modules including Core HCM, Recruiting, Advanced Compensation, Talent, and Absence Management preferred
- 3+ years coordinating outsourced application support providers
- Experience with governance, business process improvement, system design, documentation, and testing
- Experience supporting end users and creating training materials
- Customer and results oriented mindset
- Strong communication and collaboration skills
- Effective problem solving and diagnostic abilities
- Flexible, pragmatic approach to work
- Fluency in English required
Qualifications
- 5+ years of application management experience with strong HR systems exposure
Skills
- Customer and results oriented mindset
- Strong communication and collaboration skills
- Effective problem solving and diagnostic abilities
- Flexible, pragmatic approach to work
- Fluency in English required
Benefits
Note actual salary is based on qualifications and experience
Competitive PTO plus company closure from December 24th- January 1st
401(k) and Profit-Sharing Plan- Company match of 75% on your first 6% of contributions and profit-sharing contribution equal to 4% of your eligible pay
U.S. Employee Stock Purchase Plan- 15% Discount
Comprehensive Medical, Dental, Vision, Life and Disability coverage
Health, Dependent Care and Limited Purpose Flex Spending and HSA options
Adoption assistance
Tuition reimbursement
Concierge/personal assistance services
Voluntary benefits including Legal, Pet Insurance and Critical Illness coverage
Wellness programs as well as other discounts and perks
Pay
Starting Salary: $112,000 - $130,000 USD
Schedule
This position is primarily office based and requires extended periods of working at a computer and participating in meetings, both virtual and in person.