IT Security Administrator

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity. At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity This person will provide direct security support to FORTÉ employees, IT staff, and key stakeholders by monitoring, protecting, and improving the organization’s security posture. This role delivers Tier 2 security support, investigates security incidents, and supports ongoing security operations, awareness, and compliance initiatives. What You Will Be Doing Security Operations & Incident Response Monitor and respond to alerts from MDR, IDS, DLP, EDR, and email security platformsInvestigate and remediate phishing, malware, and security incidentsMaintain and improve secure email and web gateway controlsProvide Tier 2 security escalation support and incident resolution Vulnerability & Endpoint Management Review vulnerability scans and penetration test resultsCoordinate remediation and patching with Systems AdministratorsParticipate in the organization’s vulnerability management programMaintain awareness of emerging threats and vulnerabilities Identity & Access Management Support MFA and zero trust identity solutionsAssist with password management tools and access reviewsPerform quarterly terminated user audits and annual access reviewsSecure shared and privileged account credentials Security Awareness & Training Conduct quarterly phishing simulationsDeliver security awareness campaigns and new hire trainingEducate employees on security best practices and emerging threats Projects, Policies & Continuous Improvement Participate in IT and cross functional security projectsEnsure compliance with organizational policies and standardsRecommend updates to security policies, procedures, and controlsCreate and maintain security documentation and knowledge base content Customer Focus Deliver timely, professional, and customer focused security support to internal and external stakeholdersCommunicate clearly and effectively regarding security issues, risks, and remediation stepsPartner with business units and customers to understand requirements and align security solutions accordinglyMaintain a service-oriented mindset while balancing security risk and operational needs Communication & Reporting Document security incidents, investigations, and remediation activities in accordance with organizational proceduresPrepare clear, accurate reports and summaries for IT leadership, management, auditors, and other stakeholdersCommunicate security status, risks, and trends through regular reporting and adhoc briefings as neededMaintain timely and professional communication during incidents, projects, and security initiatives Teamwork Crosstrain with IT team membersDocument systems and processesSecure shared account credentialsPerform peer documentation reviews What You Bring To Assure Success Experience with Secure Email Gateways, Secure Web Gateways, EDR, and SIEM tools Experience with Security Awareness Training and Privileged Access technologies Experience with Microsoft Defender Hands on experience administering and monitoring Microsoft Defender XDR and related Microsoft security products to identify, investigate, and remediate security threats across endpoints, identities, email, and cloud workloadsExperience with vulnerability scanning Knowledge of CIS and NIST frameworks Experience administering Microsoft and Cisco Systems Understanding of networking fundamentals including DNS, DHCP, HTTP/S, SSL, OSI, and TCP/IPAbility to explain complex concepts in simple termsCISSP, ISC², ISACA, Microsoft, Cisco, CompTIA, or equivalent industry certifications preferred but not required Why Should You Apply? At FORTÉ, your work matters, and it’s easy to see the impact you make. That’s because we’re 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we’re building. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next. The benefits of ownership At FORTÉ, you're not just covered – you’re supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work. Here’s a Look At What We Offer Healthcare, vision & dental coverage to keep you and your family wellHealth Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollarsEmployer-paid life and disability insurance for added peace of mind401(k) with company match to invest in your futureEmployee Stock Ownership Plan (ESOP) so you benefit directly from our shared successTuition reimbursement and ongoing learning opportunities to support your growthEmployer-paid employee assistance program to care for your physical, mental, and financial healthPaid time off that helps you truly disconnect FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.