IT Sales Engineer

As a Sales Engineer, you will identify customer business challenges and support the proposal, implementation, and operation of IT solutions in collaboration with internal and external stakeholders.

Responsibilities

• Pre-contract activities:
  • Regular contact and visits to new and existing customers to understand their challenges and needs
  • Propose IT solutions leveraging experience in system integration, network integration, and project management
  • Collaborate with external partners such as application, network/server, and security vendors to develop optimal solutions
  • Create proposal materials and presentations based on customer challenges
  • Conduct product/service presentations and demonstrations for customers
  • Negotiate pricing, contract terms, and service details
• Post-contract activities:
  • Prepare necessary sales and contract documents for deal closure
  • Coordinate system/network implementation projects with internal engineering teams and external partners
  • Manage implementation schedules and track progress
  • Address and resolve system-related issues
  • Maintain positive relationships with customers and business partners
• Other duties:
  • Manage customer information using automated systems
  • Report sales activities and progress to supervisors
  • Collaborate with colleagues on market research and development of new customers/markets

Requirements

• Business Skills:
  • Hands-on experience in system integration, IT solutions, or project management
  • Understanding and ability to handle a wide range of IT solutions
  • Ability to communicate positively and directly with customers
  • Ability to identify customer business challenges and develop solutions
  • Team-oriented with a collaborative approach to work
• IT Skills:
  • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Foundational knowledge of networking (routers, servers, security, cloud) or programming languages (C, Java, R, Python)
• Language:
  • Business-level English (required)
  • Business-level Japanese (required)

Preferred Qualifications

• Experience in project management involving multiple stakeholders
• Experience in marketing strategy or campaign planning

Ideal Candidate Profile

• Able to collaborate smoothly with internal and external stakeholders
• Proactive in learning new skills and eager to contribute to customer business growth

Pay

USD 60,000–70,000

Benefits

• Medical, dental, and vision coverage
• 401k retirement plan
• Additional benefits

Schedule

On-site

Location

Detroit, Michigan