IT Project/Program Manager

About the Role

Itero Group is seeking an experienced IT Project/Program Manager to support strategic technology modernization initiatives focused on a Loan Origination & Loan Servicing Platform upgrade. This individual will lead cross-functional teams responsible for delivering enterprise technology solutions that enhance lending operations, servicing workflows, reporting, integrations, and overall operational efficiency.

Responsibilities

• Lead end-to-end delivery of commercial banking system upgrade, conversion, and enhancement initiatives.
• Manage project scope, schedule, budget, risks, dependencies, and resource planning.
• Partner with Commercial Lending, Credit, Operations, Technology, Risk, and Compliance teams to define business and technical requirements.
• Coordinate ACBS integrations with upstream and downstream applications, APIs, data warehouses, and reporting platforms.
• Oversee data conversion, migration, reconciliation, and production cutover activities.
• Lead project governance, executive reporting, RAID management, and steering committee meetings.
• Coordinate system integration testing (SIT), user acceptance testing (UAT), production readiness, and deployment activities.
• Manage internal delivery teams, vendors, and third-party implementation partners.
• Ensure compliance with governance, audit, security, and regulatory requirements.
• Identify opportunities to improve lending processes and operational efficiencies.

Requirements

• Bachelor's degree.
• 10+ years of overall project and program management experience.
• 5+ years managing enterprise financial services technology initiatives.
• 2+ years leading large-scale program initiatives.
• Experience managing commercial lending, loan servicing, or loan origination technology projects.
• Experience with enterprise system implementations, integrations, and data migration.
• Strong project governance, executive communication, risk management, and stakeholder management skills.
• Experience managing Agile, Waterfall, or Hybrid delivery methodologies.
• Experience with Jira, MS Project, Azure DevOps, or similar project management tools.

Preferred Qualifications

• Experience with ACBS (Advanced Commercial Banking System).
• Commercial lending or syndicated lending experience.
• Experience with loan servicing platforms, commercial banking systems, or core banking modernization.
• Knowledge of APIs, data integration, ETL, and cloud-based financial platforms.
• PMP certification preferred.
• Experience working within regulated financial services environments.

Core Competencies

• Program & Project Leadership
• Commercial Lending Technology
• ACBS Implementation & Modernization
• Systems Integration
• Data Migration & Conversion
• Executive Stakeholder Management
• Risk & Issue Management
• Vendor Management
• Governance & Regulatory Compliance
• Agile & Hybrid Delivery
• Budget & Resource Management
• Cross-Functional Leadership

Work Environment

Ability to support meetings and collaboration across business and technical teams in multiple locations. Strong communication, organizational, and client-facing skills required. Ability to manage multiple priorities in a fast-paced enterprise environment.

Benefits

At Itero Group, we're proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including:

• Health & Wellness: Medical, dental, and vision plans.
• Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service.
• Retirement Savings: 401(k) plan with company match and auto-enrollment.
• Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance.
• Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually.
• Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance.