IT Project/Product Manager - ITS3 or ITS4

About the role

This position serves our partners at Direct Care & Treatment (DCT). The MNIT DCT team provides essential IT support for a wide range of healthcare services, including mental health, substance abuse treatment, and support for individuals with developmental disabilities. You will play a crucial role in ensuring that the technology needs of DCT are met, enabling them to deliver high-quality care and treatment services to Minnesotans in need.

Responsibilities

• Manage projects, facilitate product delivery, or perform a combination of both while partnering with technical teams, business stakeholders, and vendors to deliver technology solutions that enhance business operations and user experiences.
• Apply project and product management principles to manage scope, schedule, risks, issues, stakeholder communications, and change while ensuring the successful delivery of technology solutions that align with organizational goals and business priorities.
• Manage IT projects or products within a public sector or government environment.
• Coordinate work across cross-functional teams, stakeholders, vendors, or business partners in a matrixed environment.
• Work in Waterfall, Agile, and hybrid delivery environments.

Requirements

• Minimum of three (3) years of experience managing or coordinating information technology (IT) projects, products, or technology initiatives.
• Experience applying project management practices to plan, coordinate, and deliver information technology (IT) projects, products, or technology initiatives, including scope, schedule, risk, issue, change, and stakeholder management.
• Experience coordinating or supporting the delivery of information technology (IT) projects or technology initiatives using Waterfall, Agile, and hybrid methodologies.
• Experience using project, product, or work management tools (e.g., Planview, Microsoft Project, Jira, Azure DevOps, Sciforma, ServiceNow, SharePoint, or similar tools) to plan, coordinate, track, or report on IT projects or technology initiatives.
• Experience collaborating with software developers, infrastructure teams, system administrators, architects, business stakeholders, vendors, or other technical partners to deliver technology solutions.
• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.

Qualifications

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Skills

• Strong customer focus with active listening, empathy, and solution-oriented problem-solving skills.
• Experience managing IT projects or products within a public sector or government environment.
• Experience coordinating work across cross-functional teams, stakeholders, vendors, or business partners in a matrixed environment.
• Experience working in Waterfall, Agile, and hybrid delivery environments.
• Scrum Master, PMP, PMI-ACP, Certified ScrumMaster (CSM), or other relevant project management or Agile certification.

Benefits

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care