Project/Program Manager IT 3

Job Responsibilities

• Own and maintain the centralized Product Experience Management (PXM) portfolio tracker across all PXM initiatives, workstreams, and strategic programs.
• Partner with Engineering, Product, DPM, Brand, and implementation partners to establish visibility into project status, milestones, dependencies, risks, issues, and decisions.
• Create and maintain integrated roadmaps, project plans, milestone schedules, and cross-functional dependency tracking across multiple concurrent initiatives.
• Facilitate intake, triage, prioritization, and tracking of new requests and workstreams, ensuring alignment with organizational priorities and available capacity.
• Develop and maintain executive-ready reporting, including portfolio status updates, risks, dependencies, decisions, and key milestones.
• Establish and maintain governance artifacts, including ownership matrices (RACI), decision logs, risk registers, and dependency tracking.
• Drive consistency, transparency, and accountability across all PXM initiatives by creating repeatable processes and reporting mechanisms.
• Serve as a central coordination point between Engineering, Product, Brand, DPM, business stakeholders, and external partners to ensure alignment and successful delivery.

Position's Contributions to Work Group

• Partner with the Product Owner and Program Manager to manage agile project tracking, ensuring the project plan remains current and proactively identifying potential delivery risks.
• Attend cross-functional virtual meetings to gather project steps, document dependencies, and build a comprehensive, integrated project plan.

Cross-Functional Coordination

• Collaborate with Engineering, Product, DPM, Brand, and external partners to gather updates and align priorities.
• Facilitate working sessions, status reviews, and dependency discussions across teams.
• Ensure ownership and accountability are clearly defined for all tracked initiatives.

Executive Reporting & Communication

• Prepare executive-level status reports and portfolio summaries.
• Maintain risks, issues, dependencies, and decisions logs.
• Develop PowerPoint presentations and leadership-ready communications.

Process & Operational Excellence

• Define and improve portfolio management processes, governance models, and reporting standards.
• Establish repeatable methods for intake, triage, prioritization, and status tracking.

Tool & Data Management

• Maintain project plans and reporting artifacts in Azure DevOps, Microsoft Project, Excel, Power BI, and other portfolio management tools as needed.