IT - Project Manager - Full Time

Job Summary

Reporting to the IT Program Manager and frequently working with Director‑level and below on various projects and initiatives. Handles moderate to large‑scale projects that may span campus‑level or over five practices/departments with up to seven IT resources during implementation. Works with limited autonomy under general supervision, supporting the PMO, IT, and eChart Departments and a variety of vendors. Proficient in project management processes, documentation, and the project lifecycle. Creates and gathers information for project documentation, test plans, implementation plans, support documentation, and end‑user acceptance. Tracks issues, leads analysis and troubleshooting, and communicates findings. Coordinates communication, training, and downtime with end users, stakeholders, and the project team. Documents and follows change control procedures. Collaborates with IT staff, software vendors, and operations to maintain system integrity and meet business needs. Researches, analyzes, and facilitates business and system workflow improvements, identifies best practices, and implements standardization opportunities. Prepares activity and other reports as necessary. Provides guidance and mentoring to team members and maintains required certifications. Demonstrates excellent customer service, stakeholder management, and strong written, verbal, and interpersonal communication skills.

Education

Required: High School Diploma OR Associate’s Degree OR Bachelor’s Degree. Understanding of information technology and/or healthcare is necessary.

Experience

Required: 8 years of experience in healthcare, IT, and/or project management with a High School Diploma; or 6 years with an Associate’s Degree; or 4 years with a Bachelor’s Degree.

Licenses / Certifications

• Valid driver’s license (required)
• Project Management Professional (PMP) certification (preferred)

Key Activity Responsibilities

Project Initiation (10 % of time)

• Reviews and stays informed regarding any relevant Statements of Work, Contracts, Business Cases, Agreements, etc.
• Adheres to and promotes project sequencing and appropriate governance review of all project requests.
• Develops project charters and other required artifacts (e.g., Project Profiles, Budgets, Work Effort Estimates, Future Dataflow).
• Identifies project stakeholders and creates stakeholder registers.
• Performs analysis of processes, workflows, systems, etc., as needed.
• Facilitates project kick‑off meetings.

Project Planning (20 % of time)

• Interviews stakeholders to ascertain project requirements and scope.
• Develops project management plans covering scope, scheduling, and sequencing activities.
• Creates work breakdown structures (WBS).
• Reviews application specifications and system designs, enabling stakeholders to provide input for each project phase.
• Helps create various budgets for each stage of the project lifecycle and collects relevant components.
• Creates checklists and registers of various sorts and develops test plans with appropriate resources.
• Develops communication plans customized to each project and audience.
• Assesses risk by performing qualitative and quantitative risk analysis, identifies risks, and plans risk responses.
• Supports procurement management and processes.

Project Executing (15 % of time)

• Acquires, develops, and manages project teams.
• Communicates to project teams and stakeholders so they fully understand all facets (scope, tasks, schedule, risks, etc.) of the project.
• Directs and manages project work, ensuring IT deliverables and business objectives are successfully achieved.
• Manages communications at various levels and to various audiences.
• Assists with necessary procurements.
• Manages stakeholder engagement and addresses problem/issue/crisis resolution.
• Collaboratively orchestrates the project team’s work and task management.
• Escalates issues or barriers to success to senior leadership, as appropriate.

Schedule

Days and hours worked may be variable. Standard hours are regular.