IT Program Manager - Communications & Telehealth Technologies

About the role

The IT Program Manager at Corporate At Houston Methodist is responsible for planning, directing, and coordinating inter-related projects to ensure goals and objectives of the program are accomplished within prescribed time frame, funding parameters and requirements. This may include enterprise wide projects. The role involves organizing and prioritizing the inter-related projects to align with the organization's strategic goals, working closely with IT Project Management Leadership and stakeholders across the organization including senior and executive leadership. The role also involves coordinating and managing program resources availability and allocation.

Responsibilities

• Effectively communicates program information to stakeholders throughout the organization utilizing agreed upon channels and timelines.
• Leads program-related meetings with authority and gains consensus on outcomes and goals.
• Coaches operational leaders on PMO standards for operational projects.
• Plans, organizes and coordinates related IT projects and programs to obtain identified strategic goals.
• Ensures outcomes match agreed upon customer expectations and outcomes.
• Formulates and defines scope and objectives of coordinated projects.
• Determines priority, time frame, funding limitations, procedures for accomplishing project.
• Determines staffing requirements, and allotment of available department resources.
• Facilitates governance process and supports IT owners in formulating business cases for presentation to appropriate council(s).
• Ensures adherence to standards and procedures for project initiation, planning, execution, control, monitoring, and closure defined by the Portfolio & Process Management Office for all projects within the program.
• Creates and updates program documentation and reports.
• Ensures consistent implementation of governance, work plan and staffing for each phase of the project within a program.
• Facilitates the onboarding and training of new project managers and contractors to Houston Methodist project management process and procedures.
• Consolidates project expenditure and forecasts information within the program.
• Validates budget, actuals, forecast and variance cost with management.
• Ensure all projects within the program have properly closed project expenditures.
• Proposes opportunities to improve the Portfolio & Process Management Office and leads improvement initiatives by planning, implementing and ensuring adoption.
• Stays up to date on knowledge of applicable industry standards, guidelines and technology trends and seeks opportunities to share expertise with more junior project management team members.
• Proactively manages own professional development and completes Individual Development Plan (IDP).

Qualifications

• Bachelor’s degree in Computer Science, Business Administration, or related discipline with an information technology focus.
• Eight years of successful experience in implementing IT multi-project activities, preferably in a healthcare environment.

Skills and Abilities

• Strong knowledge of current technologies.
• Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.
• Exceptional verbal and written communication skills.
• Ability to effectively facilitate meetings.
• Exceptional teamwork and interpersonal skills.
• Solid knowledge in Microsoft Office products.

Benefits

FLSA STATUS Exempt

Pay

Commensurate with experience

Schedule

N/A

Supplemental Requirements

• Uniform: No
• No Scrubs: No
• Business professional: Yes
• Other (department approved): No
• On Call*: No
• Travel specifications may vary by department: Yes

Preferred

• PMP - Certified Project Management Professional (PMI)
• PROSCI - Certified in Prosci Change Management (PROSCI)

Company Information

Houston Methodist is an Equal Opportunity Employer.